Receptionist

Midtown Title; Austin (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

PTO + approximately 11 paid holidays

401(k) with company match

Company-paid professional training and

development opportunities

Job summary

Midtown Title in Austin, TX is seeking an exceptional Receptionist who will be the first face clients see. You will keep the front office polished, welcoming, organized, and running smoothly, supporting leadership and teams with critical administrative tasks.

The role is full-time in-office. You’ll greet clients, answer calls, manage meeting rooms, coordinate onboarding, assist with IT basics, and help with events and office operations.

Qualifications

• Experience delivering outstanding customer service in a front-office setting
• Strong organizational skills and attention to detail
• Ability to multitask and adapt in a fast-paced environment

Responsibilities

• Greet clients and coordinate arrivals in our closing rooms
• Answer and direct incoming calls
• Manage front-office areas and conference rooms
• Receive mail, deliveries, and client checks
• Support onboarding, IT basics, and office events
• Assist with light HR/administrative tasks for leadership

Skills

Customer service

Organized

Attention to detail

Multitasking

Tech-savvy

Education

High school diploma

Tools

MS Office

Job description

Midtown Title is looking for an exceptional Receptionist.

This person is the first face our clients see when they walk through our doors and plays an important role in making sure our office feels polished, welcoming, organized, and runs smoothly every day.

We’re looking for someone who is naturally warm and professional, highly organized, detail-oriented, and takes pride in creating a great experience for both clients and coworkers.

What you’ll own:

• Welcoming clients and coordinating closing room arrivals
• Answering and directing incoming calls
• Managing closing/conference rooms
• Receiving mail, deliveries, and client checks
• Keeping the front and common areas organized, stocked, and client-ready
• Ordering office supplies, snacks, and other office necessities
• Coordinating basic office maintenance and vendor needs
• Assisting with employee and office celebrations, lunches, and special events
• Coordinating new employee onboarding, including equipment, system access, office setup, and onboarding logistics
• Serving as the point person for day-to-day IT needs, troubleshooting basic issues and coordinating with our IT vendors when needed
• Providing general administrative support to leadership and the team, including light financial and HR-related tasks

What we're looking for:

• Exceptional customer service and communication skills
• Professional, polished, and personable
• Highly organized with strong attention to detail
• Proactive and comfortable taking ownership without needing constant direction
• Able to multitask and stay calm in a busy office
• Tech-savvy and comfortable troubleshooting issues and learning new systems
• Prior professional office, hospitality, real estate, legal, or title experience is a plus

Full-time | In-office

Benefits include:

• Health Insurance
• PTO + approximately 11 paid holidays
• 401(k) with company match after eligibility requirements are met
• Company-paid professional training and development opportunities

Midtown Title has served the Austin real estate community for more than 20 years. We’re a close-knit team with high standards for how we take care of our clients and each other.

Interested or know someone who would be a great fit? We’d love to hear from you.