Receptionist

Transnationtitle; Ann Arbor (MI); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Birthday leave

Flexible schedule

Employee assistance program

Employee development program

Scholarship program

Job summary

Transnation Title Agency in Ann Arbor, MI is seeking a cheerful Receptionist to be the friendly face at our bustling front desk. You will greet clients, direct visitors, answer calls, and help maintain a welcoming office environment.

The ideal candidate has strong communication and organizational skills, can multitask, and is comfortable using Microsoft Office. This full-time role offers a collaborative team setting and standard business hours, with opportunities to support administrative

Qualifications

• High School diploma or equivalent required.
• Minimum of 1 year office/administrative experience.
• Excellent customer service and communication skills.

Responsibilities

• Welcome clients, visitors in a professional and courteous manner.
• Direct visitors to the appropriate closing room
• Answer and route calls efficiently, providing accurate information and assistance.
• Manage appointments and coordinate scheduling.
• Create a positive customer experience by offering beverages, snacks, and general assistance during office visits.
• Serve as a primary point of contact for incoming and outgoing communications, including telephone calls, emails, and customer inquiries.
• Maintain a clean, organized, professional reception area, closing rooms, and common office spaces.
• Assist with ordering, receiving, stocking, and distributing office supplies.
• Assist with administrative tasks and handle correspondence.
• Regular and physical attendance at the workplace location.

Skills

Customer service

Communication skills

Professional appearance

Organizational skills

Microsoft Office

Team player

Independent worker

Education

High School Diploma

Tools

Microsoft Office

Escrow software

Job description

About us

Transnation Title Agency is a leading provider of real estate title services dedicated to delivering exceptional results and customer satisfaction. Committed to accuracy, efficiency, and integrity, we strive to exceed our clients' expectations in every transaction. Our employees are our most valuable asset. We foster a collaborative and inclusive work environment where every team member is valued, respected, and empowered to reach their full potential.

Job Summary

Are you a people person who loves being at the heart of a vibrant and dynamic office environment? We're looking for a cheerful and professional Receptionist to join our team! In this role, you'll be the friendly face and voice that welcomes our visitors and callers, ensuring they have a fantastic experience from the moment they walk through the door.

Responsibilities and Duties

Typical duties of the position may include:

• Welcome clients, customers, and visitors in a professional and courteous manner.
• Direct visitors to the appropriate closing room
• Answer and route calls efficiently, providing accurate information and assistance.
• Manage appointments and coordinate scheduling.
• Create a positive customer experience by offering beverages, snacks, and general assistance during office visits.
• Serve as a primary point of contact for incoming and outgoing communications, including telephone calls, emails, and customer inquiries.
• Maintain a clean, organized, professional reception area, closing rooms, and common office spaces.
• Assist with ordering, receiving, stocking, and distributing office supplies.
• Assist with administrative tasks and handle correspondence.
• Reliable Transportation.
• Regular and physical attendance at the workplace location.

The above statements are intended to describe the general nature and level of work performed by a person in this position. Management may modify the job duties from time to time.

Qualifications and Skills

• Excellent customer service and communication skills
• Professional demeanor and appearance
• Strong organizational and multitasking abilities
• Proficiency in using office equipment and software, including Microsoft Office Suite
• Experience with Escrow and Title production software is a plus but not required.
• Ability to work independently and as part of a team.

Education/Experience:

Education: A High School diploma or the recognized equivalent is required. A minimum of one year of experience in an office setting is also required.

Computer Skills

Proficient computer skills with Microsoft Office suite.

Company Perks

• Paid time off
• Paid holidays
• Paid Birthday off
• Flexible work schedule
• Employee Assistant Program for employees and family members.
• Employee Development Program
• Scholarship Program

Benefit programs

• Multiple Medical plans
• Dental Coverage
• Vision Coverage
• Telemedicine benefits
• 401(k) retirement plan with company match
• Flex spending program.
• Health spending account
• Company paid Life, LTD, and STD
• Voluntary Life Coverage
• MetLife - Supplemental Insurance