Receptionist

International Cooling Tower Inc.; Alabama; On-site; USD 24,000 - 34,000; Full time

Job summary

International Cooling Tower Inc. in Alabama seeks a friendly receptionist to greet visitors, answer phones, and provide information to callers. You will maintain a welcoming front desk and support daily office operations.

Responsibilities include mail handling, data entry, filing, coordinating meetings, and assisting with events. Strong communication and organizational skills are essential; bilingual English/Spanish is a plus.

Qualifications

• Experience in a receptionist/front-desk role.
• Excellent verbal and written communication skills.
• Bilingual English and Spanish is a plus.
• Strong customer-service orientation with a professional demeanor.
• Able to handle confidential information with integrity.
• Proficient with MS Office and basic office equipment.

Responsibilities

• Greet and welcome visitors, clients, and employees.
• Answer and direct incoming calls promptly and professionally.
• Provide information and refer inquiries to appropriate staff.
• Maintain a clean, organized reception area.
• Manage mail and packages.
• Assist with data entry, filing, and maintaining records.
• Keep office supplies stocked and organized, placing orders as needed.
• Coordinate meetings and support company events and catering arrangements.
• Support special projects and other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Microsoft Office

Multitasking

Tools

Microsoft Office Suite

Job description

Job Scope and Tasks:

• Greet and welcome visitors, clients, and employees with warm and friendly demeanor.
• Answer and direct incoming calls promptly, professionally, and accurately.
• Provide information and assist callers by answering inquiries or referring them to appropriate individuals.
• Maintain a clean and organized reception area, ensuring a professional and welcoming atmosphere.
• Manage the incoming and outgoing mail, including sorting, distributing, and preparing outgoing mail or packages.
• Assist with administrative tasks, such as data entry, filing, and maintaining records.
• Maintain office supplies inventory and place orders as needed.
• Collaborate with internal teams to coordinate and support company events, including meeting preparations and catering arrangements.
• Assist with special projects and perform additional duties as assigned.

Job Qualifications:

• Proven work experience as a receptionist or in a similar role is preferred.
• Excellent verbal and written communication skills.
• Bilingual in English and Spanish considered an asset.
• Exceptional interpersonal skills with the ability to interact with individuals at all levels.
• Strong customer service orientation, with the ability to handle inquiries and requests in a professional and efficient manner.
• Outstanding organizational and multitasking abilities, with keen attention to detail.
• Proficient in using office software, such as Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle confidential and sensitive information with integrity.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to adapt to changing priorities and handle unexpected situations.
• Knowledge of office equipment operations and basic troubleshooting.