Reception/Registry Staff Kidlavie Alabama LLC

Kidlavie Alabama Llc; Mobile (AL); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Family-friendly environment

Career growth opportunities

Employee discounts

Training in guest service

Job summary

The KidLavie Alabama LLC is seeking a friendly Reception/Registry Staff to be the first point of contact for guests. You will greet families, handle check-ins, registrations for playgrounds, birthdays, workshops, and events, answer inquiries, and manage payments using the POS system.

Ideal candidates have customer service or hospitality experience, strong communication, and the ability to multitask in a busy environment.

Qualifications

• Customer service/reception experience preferred.
• Strong communication and interpersonal skills.
• Comfortable using computers, scheduling software, and POS systems.

Responsibilities

• Greet and welcome guests with a friendly, professional attitude.
• Manage guest registration for playground entry, birthday parties, workshops, and events.
• Answer phone calls, respond to emails, and provide information about services, packages, and schedules.
• Handle reservations, event bookings, and process payments through the POS system.
• Maintain accurate records of guest registrations, attendance, and transactions.
• Coordinate with other departments to ensure smooth guest experiences.
• Keep reception and waiting areas clean, organized, and guest-ready.
• Assist with administrative tasks such as filing, scheduling, and report preparation.
• Address guest inquiries and elevate issues to management when necessary.

Skills

Customer service

Reception

Hospitality

Communication

Multitasking

Organization

Scheduling software

POS systems

Tools

Scheduling software

POS systems

Job description

Position Overview

The Reception/Registry Staff member is the first point of contact for guests at KidLavie Alabama LLC. This role is responsible for greeting families, handling guest check-ins and registrations, answering inquiries, and supporting administrative tasks to ensure a smooth and welcoming experience.

Primary Responsibilities

• Greet and welcome guests with a friendly, professional attitude.
• Manage guest registration for playground entry, birthday parties, workshops, and events.
• Answer phone calls, respond to emails, and provide information about services, packages, and schedules.
• Handle reservations, event bookings, and process payments through the POS system.
• Maintain accurate records of guest registrations, attendance, and transactions.
• Coordinate with other departments (kitchen, art, event staff) to ensure smooth guest experiences.
• Keep reception and waiting areas clean, organized, and guest-ready.
• Assist with administrative tasks such as filing, scheduling, and report preparation.
• Address guest inquiries and elevate issues to management when necessary.

Requirements

• Previous experience in customer service, reception, or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using computers, scheduling software, and POS systems.
• Friendly, professional, and reliable.
• Flexible to work evenings, weekends, and holidays.

What We Offer

• Friendly, family-focused work environment.
• Opportunities for career growth within Kidlavie Alabama LLC.
• Employee perks and discounts.
• Training in guest service, scheduling, and administrative tasks.