Receptionist / Administrative Assistant

Learningaswegrowchildcare; Milwaukee (WI); On-site; USD 15,911 - 22,661; Full time

Job summary

A family childcare center is seeking a Receptionist/Administrative Assistant to ensure smooth operations. Responsibilities include front-desk management, family engagement, inventory, and operational support. Strong organizational skills and proficiency in Google Workspace and Microsoft Excel are essential. The ideal candidate will foster a welcoming environment for families and children. This full-time position offers a starting compensation of $14/hour, contributing to a nurturing atmosphere for child development.

Qualifications

• Strong organizational and time management skills are essential.
• Excellent written and verbal communication skills preferred.
• High attention to detail with the ability to follow instructions.
• Experience in childcare or customer service is a plus.

Responsibilities

• Greet families and visitors in a friendly and professional manner.
• Manage inquiries and follow up with prospective families.
• Maintain accurate inventory of supplies for the center.
• Assist with staff orientation and daily operational oversight.

Skills

Organizational skills

Verbal communication

Written communication

Time management

Detail-oriented

Customer service

Google Workspace proficiency

Microsoft Excel proficiency

Teamwork

Tools

Google Workspace

Microsoft Excel

Job description

Job Type

Job Type

Job Description

Employment Type: Full-Time (40 hours/week)

Compensation: $14/hour

About the Role

The Receptionist/Administrative Assistant plays a vital role in ensuring the smooth functioning of our childcare center. This position combines front-desk responsibilities, inventory management, operational support, and active engagement with families to create a positive and welcoming environment for children and parents alike.

Key Responsibilities and Duties

Reception & Administrative Support

Greet and welcome families, children, and visitors in a friendly and professional manner

Answer and direct phone calls, providing accurate information and excellent customer service

Manage incoming and outgoing mail, deliveries, and packages

Maintain a clean and organized reception area and common spaces

Family Engagement & Enrollment

Respond promptly to phone and email inquiries from potential and current families

Manage incoming leads and follow up with families interested in enrollment

Schedule and conduct facility tours, answering questions about programs and enrollment

Address parent concerns and feedback, escalating issues to the Center Director as needed

Send payment reminders and make outbound calls for overdue invoices with appropriate sensitivity

Maintain a centralized event calendar and help coordinate activities for children and families

Inventory & Supply Management

Maintain accurate records of kitchen supplies, daycare essentials, cleaning supplies, and other purchased items

Place grocery and snack orders to ensure the center is well-stocked

Monitor and maintain fridge inventory, checking for expiration dates and proper storage

Track inventory levels and anticipate needs to prevent shortages

Conduct regular inventory audits to identify discrepancies

Document deliveries, usage, damages, or losses using established templates

Generate weekly inventory reports, highlighting trends or areas needing attention

Maintain clean and organized storage areas, refrigerators, and pantry spaces

Operational Oversight

Check and maintain daily logs (attendance, incident reports, etc.)

Ensure completion of daily cleaning checklists by PM staff

Execute end-of-week checklists to ensure all tasks are completed

Manage break schedules for staff

Assist with new staff orientation and onboarding

Prepare for staff meetings, including placing food orders and ordering supplies

Records Management

Update employee files to ensure compliance with licensing and regulatory requirements

Assist with maintaining complete and accurate records for all enrolled children

Additional Responsibilities

Provide classroom support when needed

Participate in school events and professional development opportunities

Work closely with the Executive Assistant to the Center Director on various projects

Fulfill other duties as assigned

Requirements

Strong organizational and time management skills

Excellent written and verbal communication skills

High attention to detail and ability to follow instructions accurately

Proficiency in Google Workspace

Must be able to use Microsoft Excel and other Office software

Experience in childcare or customer service preferred

Ability to work independently and as part of a team

Flexibility to adapt to changing priorities

Passion for early childhood education and creating a nurturing environment

About the Company

Learning As We Grow Child Care and Preschool is a family child care center in which children are provided a rich academic environment to thrive and a strong foundation is set as children learn through play. We welcome you and your family! Here is a place where all children thrive. Learning As We Grow is a safe place, where children take small steps to giant leaps.