Receptionist/Registry Staff - Kidlavie Nebraska LLC

Kidlavie Nebraska Llc; Omaha (NE); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Family-friendly

Career growth

Employee discounts

Training provided

Job summary

KidLavie Alabama LLC is seeking a Reception/Registry Staff member to greet families, register guests for events, answer inquiries, and support administrative tasks for a welcoming guest experience.

The role requires friendly communication, experience in customer service, and flexibility to work evenings, weekends, and holidays in a busy, family-focused environment.

Qualifications

• Experience in customer service, reception, or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using computers, scheduling software, and POS systems.
• Friendly, professional, and reliable.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests with a friendly, professional attitude.
• Manage guest registration for playground entry, birthday parties, workshops, and events.
• Answer phone calls, respond to emails, and provide information about services, packages, and schedules.
• Handle reservations, event bookings, and process payments through the POS system.
• Maintain accurate records of guest registrations, attendance, and transactions.
• Coordinate with other departments to ensure smooth guest experiences.
• Keep reception and waiting areas clean, organized, and guest-ready.
• Assist with administrative tasks such as filing, scheduling, and report preparation.
• Address guest inquiries and elevate issues to management when necessary.

Skills

Customer service

Communication

Multitasking

Computer skills

Professionalism

Reliability

Tools

POS systems

Scheduling software

Computers

Job description

Position Overview

The Reception/Registry Staff member is the first point of contact for guests at KidLavie Alabama LLC. This role is responsible for greeting families, handling guest check-ins and registrations, answering inquiries, and supporting administrative tasks to ensure a smooth and welcoming experience.

Primary Responsibilities

• Greet and welcome guests with a friendly, professional attitude.
• Manage guest registration for playground entry, birthday parties, workshops, and events.
• Answer phone calls, respond to emails, and provide information about services, packages, and schedules.
• Handle reservations, event bookings, and process payments through the POS system.
• Maintain accurate records of guest registrations, attendance, and transactions.
• Coordinate with other departments (kitchen, art, event staff) to ensure smooth guest experiences.
• Keep reception and waiting areas clean, organized, and guest-ready.
• Assist with administrative tasks such as filing, scheduling, and report preparation.
• Address guest inquiries and elevate issues to management when necessary.

Requirements

• Previous experience in customer service, reception, or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using computers, scheduling software, and POS systems.
• Friendly, professional, and reliable.
• Flexible to work evenings, weekends, and holidays.

What We Offer

• Friendly, family-focused work environment.
• Opportunities for career growth within Kidlavie Alabama LLC.
• Employee perks and discounts.
• Training in guest service, scheduling, and administrative tasks.