Reception & Guest Services Specialist – Community Welcomer

Atria Senior Living - Seville; Las Vegas (NV); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Paid holidays

PTO

Annual rewards

Scores Reward

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition reimbursement

Job summary

Atria Senior Living Seville in Las Vegas is seeking a friendly frontline administrative associate to greet residents and visitors, answer calls, schedule appointments, and support daily office operations. You will handle light billing, coordinate with care teams, and maintain accurate records, contributing to a positive community atmosphere for residents and families.

Qualifications include a high school diploma or GED, basic CPR/First Aid, strong communication, and the ability to use standard

Qualifications

• High school diploma or GED or equivalent combination.
• Basic First Aid and CPR certification where required.
• Must complete all Atria training programs.
• Ability to read, write simple correspondence, and communicate effectively.
• Basic math: add/subtract two-digit numbers and multiply/divide by 10s and 100s.
• Able to follow written or oral instructions with minimal supervision.
• Operate telephone, emergency call system, monitoring board, and photocopier; flexible scheduling.

Responsibilities

• Answer incoming telephone calls cheerfully and direct to the appropriate staff.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Take and deliver messages or transfer calls when needed.
• Provide community information and directions to callers.
• Welcome on-site visitors and announce them to staff.
• Coordinate guestroom reservations.
• Maintain resident hospitalization list and update calendars.
• Manage mail, publications, and deliveries.
• Handle office supplies and basic clerical tasks.
• Assist with rent collection and billing information.
• May drive the community vehicle if required.
• Perform other duties as assigned.

Skills

Reading and writing

Numeracy/basic math

Communication skills

First Aid & CPR

Adaptability

Education

High school diploma or GED

Tools

Telephone system

Emergency call system

Photocopier

Job description

Atria Senior Living Seville in Las Vegas is seeking a friendly frontline administrative associate to greet residents and visitors, answer calls, schedule appointments, and support daily office operations. You will handle light billing, coordinate with care teams, and maintain accurate records, contributing to a positive community atmosphere for residents and families.

Qualifications include a high school diploma or GED, basic CPR/First Aid, strong communication, and the ability to use standard