Reception & Admissions Coordinator

Automatic Data Processing, Inc.; Lincoln (NE); On-site; USD 32,000 - 52,000; Full time

Job summary

Automatic Data Processing, Inc. seeks an Office Specialist to serve as the front-desk touchpoint for participants, visitors, and community partners, delivering a welcoming and professional reception and supporting admissions and daily operations.

The role emphasizes coordinating check-ins, coordinating communications, maintaining confidentiality, and assisting programs and leadership with records, events, and vendor coordination.

Qualifications

• High School diploma or equivalent required.
• Previous experience in behavioral health preferred.
• Clear and courteous communication in person and by telephone using computers and office equipment.
• Strong organizational, time-management, and customer-service skills with handling of sensitive information.
• Must be at least 21 years of age.
• First Aid/CPR certification required or ability to obtain certification.
• Valid driver’s license and insurance required upon hire.

Responsibilities

• Serve as primary front-desk contact for participants, families, visitors, and partners with a welcoming, trauma-informed reception.
• Manage front-desk communications, including calls, inquiries, messages, and staff coordination.
• Support participant admissions and appointments through check-in, scheduling reminders, and administrative help.
• Coordinate visitor screening and records following organizational policies.
• Maintain a professional, organized reception area while protecting confidentiality.
• Handle mail, payments, and donations, routing materials to departments.
• Coordinate office supplies, inventory, and vendor communications.
• Provide admin support to programs and leadership, including records management and communications.
• Support organizational events and staff engagement initiatives.

Skills

Front Desk

Communication

Professionalism

Confidentiality

Cultural Humility

Reliability

Teamwork

Call Management

Admissions Coordination

Information Handling

Administrative Organization

Operational Support

Education

High School diploma

First Aid/CPR certification

Driver's license

Behavioral health experience

Job description

Automatic Data Processing, Inc. seeks an Office Specialist to serve as the front-desk touchpoint for participants, visitors, and community partners, delivering a welcoming and professional reception and supporting admissions and daily operations.

The role emphasizes coordinating check-ins, coordinating communications, maintaining confidentiality, and assisting programs and leadership with records, events, and vendor coordination.