Recepción Front Desk: Servicio Superior y Carrera

Hampton Inn and Suites, Sharon; West Middlesex (Mercer County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

Hampton Inn and Suites, Sharon, is seeking a friendly Front Desk Agent to deliver outstanding service to our hotel guests. You will assist guests with check-in and check-out, issue room keys, process payments, and coordinate with housekeeping to ensure room readiness.

Excellent communication and a positive attitude are essential as you handle guest inquiries, resolve issues, and maintain accurate paperwork. Join our team for a welcoming work environment and growth opportunities.

Qualifications

• Friendly, outgoing demeanor.
• Familiarity with hospitality industry standards.
• Proficient in English; additional languages welcome.
• Strong verbal and written communication skills.
• Computer literacy and basic payment processing.
• Ability to resolve issues with a customer-focused approach.

Responsibilities

• Answer reservations and questions via phone, email, and in-person.
• Check-in/check-out guests and issue room keys.
• Coordinate with housekeeping to manage room availability.
• Describe room features and hotel amenities to guests.
• Maintain health and quality standards and complete paperwork promptly.

Skills

Friendly and outgoing personality

Hospitality industry standards

English proficiency

Computer literacy

Customer-focused problem solving

Job description

Hampton Inn and Suites, Sharon, is seeking a friendly Front Desk Agent to deliver outstanding service to our hotel guests. You will assist guests with check-in and check-out, issue room keys, process payments, and coordinate with housekeeping to ensure room readiness.

Excellent communication and a positive attitude are essential as you handle guest inquiries, resolve issues, and maintain accurate paperwork. Join our team for a welcoming work environment and growth opportunities.