Receiving Clerk

Rochester-Institute-of-Technology; City of Rochester (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Rochester Institute of Technology's RIT Catering is seeking an entry-level Shipping and Receiving Associate to support campus operations on campus in Rochester, NY. You will assist in receiving, organizing, and storing goods, and help maintain accurate data records.

The role emphasizes customer service, teamwork, and adherence to policies, with a daytime schedule Monday through Friday and occasional event-based shifts. Prior experience is not required; high school diploma or GED is sufficient.

Qualifications

• High School diploma or GED required.
• Experience in shipping/receiving not required; training provided.
• Strong communication and organizational skills are essential.

Responsibilities

• Assist in developing and implementing shipping and receiving policies to enhance customer experience.
• Provide timely responses to inquiries and concerns from the university community.
• Support data reporting requirements and maintain accurate databases related to shipping and receiving activities.
• Resolve issues related to the receipt, storage, and organization of goods.
• Receive, organize, and store goods in an efficient manner.
• Seek and implement improvements in shipping and receiving processes.
• Other duties as assigned.

Skills

Customer service

Written communication

Verbal communication

Organization skills

Data entry

Education

High School diploma or GED

Job description

Why Work for RIT DiningRIT Dining serves thousands of students, faculty, and staff each day, creating meaningful moments across campus. As a university‑owned operation, we’re committed to delivering personalized culinary experiences while providing valuable growth opportunities for both full‑time employees and student workers. You’ll work alongside a diverse team, including students from many backgrounds—to create a welcoming, inclusive environment. Your contributions enhance the student experience as customers and support employees in building the teamwork, confidence, and real‑world skills that drive long‑term success.Work–Life Balance You Can Count OnPredictable schedules with added flexibility during academic breaks.Strong Benefits That Support YouComprehensive health coverage, employer‑paid disability, and wellness resources.Grow With UsTuition assistance for you and your family, plus career development in a collaborative, innovative environment.Invest in Your FutureCompetitive retirement plan with up to 8% employer match .Time to RechargeGenerous PTO, 12 paid holidays, and a culture that values your well‑being.Meaningful PerksWeekly meal benefits and access to campus amenities.A Community That Welcomes YouInclusive, supportive teams where your contributions make a real impact.Current Anticipated Hours/Work Location:Location: RIT CateringWork Schedule: Monday-Friday 7:30am-4:00pmWork schedule may need to fluctuate based on University-wide events, and academic breaks.Essential Duties & ResponsibilitiesAssists in developing and implementing shipping and receiving policies to enhance customer experienceProvides timely and effective responses to inquiries and concerns from the university communitySupports data reporting requirements and maintains accurate databases related to shipping and receiving activitiesResolves issues related to the receipt, storage, and organization of goodsReceives, organizes, and stores goods in an efficient mannerSeeks and implements improvements in shipping and receiving processesOther duties as assignedKnowledge, Skills, & AbilitiesKnowledge of best practices and strategies in shipping and receiving operationsKnowledge of managing and maintaining accurate data records and reporting systemsSkill in providing exceptional customer service and handling community inquiries and concernsSkill in effective written and verbal communicationAbility to adapt and implement changes in policy or operational procedures to improve service deliveryAbility to effectively organize and prioritize tasks to ensure timely processing of all shipping and receiving activitiesMinimum Education & ExperienceHigh School diploma or GEDNo experience requiredJob Level OverviewOperations, Administrative, Service, or Technical Support Level 1 - An entry-level role building knowledge and skills. Performs routine, well-defined, easy-to-understand tasks that can typically be learned in a short period of time. Work is performed under close supervision using clearly prescribed methods and detailed instructions.FLSA CategoryNon-ExemptWork LocationOn CampusCompensation$16.90-$19.00Application MaterialsWhen you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.Curriculum Vitae or ResumeCandidates must be eligible to work in the United States.Additional DetailsIn compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [e-mail] . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.