Shift Lead

Rochester-Institute-of-Technology; City of Rochester (NY); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Weekly meal benefits

Campus amenities access

Tuition assistance

Generous PTO & 12 holidays

Job summary

Rochester Institute of Technology Dining is seeking a hands-on food service professional to wash, prep, and serve meals on campus at Crossroads with a rotating schedule. You will work closely with a diverse team, delivering friendly service and maintaining high standards in a fast-paced environment.

The role offers tuition assistance for you and your family, comprehensive benefits, and growth opportunities within a university dining operation.

Qualifications

• Knowledge of food service production and service techniques and standards.
• Knowledge of food sanitation and safety standards and protocols.
• Ability to obtain food safety/sanitation certifications required of the position.

Responsibilities

• Washes and prepares various foods for cooking or serving.
• Follows all established quality control, portioning, and customer service standards.
• Provides excellent service in a friendly, sincere, and courteous manner.
• Cleans dishware, glassware, flatware, pots, or pans using dishwashers or by hand.
• Ensures proper sorting and storage of dishware, flatware, trays, utensils, or cooking equipment.
• Receives and stores supplies.
• Maintains sanitation, health, and safety standards.
• Other duties as assigned.

Skills

Time management

Organization

Multi-tasking

Verbal communication

Written communication

Interpersonal communication

Education

High School diploma or GED

3 years related experience

Job description

Position HighlightsWhy Work for RIT DiningRIT Dining serves thousands of students, faculty, and staff each day, creating meaningful moments across campus. As a university‑owned operation, we’re committed to delivering personalized culinary experiences while providing valuable growth opportunities for both full‑time employees and student workers. You’ll work alongside a diverse team, including students from many backgrounds—to create a welcoming, inclusive environment. Your contributions enhance the student experience as customers and support employees in building the teamwork, confidence, and real‑world skills that drive long‑term success.Work–Life Balance You Can Count OnPredictable schedules with added flexibility during academic breaks.Strong Benefits That Support YouComprehensive health coverage, employer‑paid disability, and wellness resources.Grow With UsTuition assistance for you and your family, plus career development in a collaborative, innovative environment.Invest in Your FutureCompetitive retirement plan with up to 8% employer match .Time to RechargeGenerous PTO, 12 paid holidays, and a culture that values your well‑being.Meaningful PerksWeekly meal benefits and access to campus amenities.A Community That Welcomes YouInclusive, supportive teams where your contributions make a real impact.Current Anticipated Hours/Work Location:Location: CrossroadsWork Schedule: Sun 10am-6:30p, Mon/Tue 7:30am-4pm, Wed/Thurs 10am-6:30pm, Fri/Sat OFFWork schedule may need to fluctuate based on University-wide events, and academic breaks.Essential Duties & ResponsibilitiesWashes and prepares various foods for cooking or servingFollows all established quality control, portioning, and customer service standardsProvides excellent service in a friendly, sincere, and courteous mannerCleans dishware, glassware, flatware, pots, or pans using dishwashers or by handEnsures proper sorting and storage of dishware, flatware, trays, utensils, or cooking equipmentReceives and stores suppliesMaintains sanitation, health, and safety standardsOther duties as assignedKnowledge, Skills, & AbilitiesKnowledge of food service production and service techniques and standardsKnowledge of food sanitation and safety standards and protocolsSkill in time management, organization, and multi-tasking in high volume environmentsSkill in verbal, written, and interpersonal communicationAbility to obtain food safety/sanitation certifications required of the positionMinimum Education & ExperienceHigh School diploma or GED3 years of related experienceEquivalent combination of experience and education may be consideredJob Level OverviewOperations, Administrative, Service, or Technical Support Level 3 - Senior level role with considerable knowledge and skills. Performs complex tasks and project work. Work is typically not routine and requires troubleshooting and analysis. Mentors or guides less experienced staff.FLSA CategoryNon-ExemptWork LocationOn CampusCompensation$19.50 - $22.00Application MaterialsWhen you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.Curriculum Vitae or ResumeCandidates must be eligible to work in the United States.Additional DetailsIn compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [e-mail] . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.