Shift Lead

Rochester Institute of Technology; United States; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Weekly meal benefits

Campus amenities access

Job summary

Rochester Institute of Technology’s dining team is seeking a campus-based food service colleague. You’ll wash, prep, and serve meals, adhere to quality, portioning, safety, and customer service standards, and help create a welcoming experience for students, faculty, and staff on campus.

The role offers predictable schedules with breaks, weekly meal benefits, health coverage, tuition assistance, retirement match, generous PTO and holidays, plus opportunities for growth in a supportive, inclusive

Qualifications

• High School diploma or GED required.
• 3 years of related experience or equivalent combination of experience and education.

Responsibilities

• Washes and prepares various foods for cooking or serving.
• Follows quality control, portioning, and customer service standards.
• Provides excellent service in a friendly, sincere, and courteous manner.
• Cleans dishware and kitchen items using dishwashers or by hand.
• Maintains sanitation, health, and safety standards.
• Other duties as assigned.

Skills

Food service basics

Time management

Customer service

Verbal communication

Education

High School diploma or GED

Job description

Position Highlights

RIT Dining serves thousands of students, faculty, and staff each day, creating meaningful moments across campus. As a university‑owned operation, we’re committed to delivering personalized culinary experiences while providing valuable growth opportunities for both full‑time employees and student workers. You’ll work alongside a diverse team, including students from many backgrounds—to create a welcoming, inclusive environment. Your contributions enhance the student experience as customers and support employees in building the teamwork, confidence, and real‑world skills that drive long‑term success.

Work–Life Balance

You Can Count On Predictable schedules with added flexibility during academic breaks.

Strong Benefits That Support You

Comprehensive health coverage, employer‑paid disability, and wellness resources.

Grow With Us

Tuition assistance for you and your family, plus career development in a collaborative, innovative environment.

Invest in Your Future

Competitive retirement plan with up to 8% employer match.

Time to Recharge

Generous PTO, 12 paid holidays, and a culture that values your well‑being.

Meaningful Perks

Weekly meal benefits and access to campus amenities.

A Community That Welcomes You

Inclusive, supportive teams where your contributions make a real impact.

Current Anticipated Hours/Work Location: Location: Crossroads Work Schedule: Sun 10am-6:30p, Mon/Tue 7:30am-4pm, Wed/Thurs 10am-6:30pm, Fri/Sat OFF Work schedule may need to fluctuate based on University-wide events, and academic breaks.

Essential Duties & Responsibilities

• Washes and prepares various foods for cooking or serving
• Follows all established quality control, portioning, and customer service standards
• Provides excellent service in a friendly, sincere, and courteous manner
• Cleans dishware, glassware, flatware, pots, or pans using dishwashers or by hand
• Ensures proper sorting and storage of dishware, flatware, trays, utensils, or cooking equipment
• Receives and stores supplies
• Maintains sanitation, health, and safety standards
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of food service production and service techniques and standards
• Knowledge of food sanitation and safety standards and protocols
• Skill in time management, organization, and multi‑tasking in high volume environments
• Skill in verbal, written, and interpersonal communication
• Ability to obtain food safety/sanitation certifications required of the position

Minimum Education & Experience

• High School diploma or GED
• 3 years of related experience
• Equivalent combination of experience and education may be considered

Job Level Overview

Operations, Administrative, Service, or Technical Support Level 3 - Senior level role with considerable knowledge and skills. Performs complex tasks and project work. Work is typically not routine and requires troubleshooting and analysis. Mentors or guides less experienced staff.

FLSA Category

Non-Exempt

Work Location

On Campus

Compensation

$19.50 - $22.00

Application Requirements

• Curriculum Vitae or Resume
• Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.

RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities.

RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [e-mail]. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.

Founded in 1829, Rochester Institute of Technology has a long-standing history of innovation that blends the arts, technology, and experiential learning. In addition to its main campus in Rochester, New York, RIT maintains a strong international presence with over 100 active global partnerships and international campuses in Croatia, Dubai, and Kosovo. As of Fall 2024, total student enrollment across all campuses exceeded 21,000. Nationally recognized for its co‑op and internship programs, RIT is supported by more than 4,000 dedicated faculty and staff members committed to student success. Its 1,300‑acre suburban campus features cutting‑edge facilities that reflect RIT’s strengths in applied research, design, and workforce development.