Shift Lead

Rochester Institute of Technology; City of Rochester (NY); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Employer‑paid disability

Tuition assistance

Competitive retirement plan (8% match)

Paid time off & holidays

Weekly meal benefits

Job summary

Rochester Institute of Technology's on‑campus dining team is hiring a Food Service Worker at Crossroads. You will wash and prep foods, follow quality and safety standards, and provide friendly, efficient service to students, faculty and staff.

This on‑site, non‑exempt role offers predictable hours, benefits, tuition assistance, and opportunities for growth within a supportive, team‑oriented environment. A high school diploma or GED and 3 years of related experience are required.

Qualifications

• High School diploma or GED.
• 3 years of related experience.
• Equivalent combination of experience and education may be considered.

Responsibilities

• Washes and prepares various foods for cooking or serving
• Follows all established quality control, portioning, and customer service standards
• Provides excellent service in a friendly, sincere, and courteous manner
• Cleans dishware, glassware, flatware, pots, or pans using dishwashers or by hand
• Ensures proper sorting and storage of dishware, flatware, trays, utensils, or cooking equipment
• Receives and stores supplies
• Maintains sanitation, health, and safety standards
• Other duties as assigned

Skills

Food service knowledge

Sanitation standards

Time management

Communication

Food safety certifications

Education

High School diploma or GED

Job description

Why Work for RIT Dining RIT Dining serves thousands of students, faculty, and staff each day, creating meaningful moments across campus. As a university‑owned operation, we're committed to delivering personalized culinary experiences while providing valuable growth opportunities for both full‑time employees and student workers. You'll work alongside a diverse team, including students from many backgrounds-to create a welcoming, inclusive environment. Your contributions enhance the student experience as customers and support employees in building the teamwork, confidence, and real‑world skills that drive long‑term success.

• Work-Life Balance You Can Count On Predictable schedules with added flexibility during academic breaks.
• Strong Benefits That Support You Comprehensive health coverage, employer‑paid disability, and wellness resources.
• Grow With Us Tuition assistance for you and your family, plus career development in a collaborative, innovative environment.
• Invest in Your Future Competitive retirement plan with up to 8% employer match.
• Time to Recharge Generous PTO, 12 paid holidays, and a culture that values your well‑being.
• Meaningful Perks Weekly meal benefits and access to campus amenities.
• A Community That Welcomes You Inclusive, supportive teams where your contributions make a real impact.

Current Anticipated Hours/Work Location:

• Location: Crossroads
• Work Schedule: Sun 10am-6:30p, Mon/Tue 7:30am-4pm, Wed/Thurs 10am-6:30pm, Fri/Sat OFF
• Work schedule may need to fluctuate based on University-wide events, and academic breaks.

Essential Duties & Responsibilities

• Washes and prepares various foods for cooking or serving
• Follows all established quality control, portioning, and customer service standards
• Provides excellent service in a friendly, sincere, and courteous manner
• Cleans dishware, glassware, flatware, pots, or pans using dishwashers or by hand
• Ensures proper sorting and storage of dishware, flatware, trays, utensils, or cooking equipment
• Receives and stores supplies
• Maintains sanitation, health, and safety standards
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of food service production and service techniques and standards
• Knowledge of food sanitation and safety standards and protocols
• Skill in time management, organization, and multi-tasking in high volume environments
• Skill in verbal, written, and interpersonal communication
• Ability to obtain food safety/sanitation certifications required of the position

Minimum Education & Experience

• High School diploma or GED
• 3 years of related experience
• Equivalent combination of experience and education may be considered

Job Level Overview

Operations, Administrative, Service, or Technical Support Level 3 - Senior level role with considerable knowledge and skills. Performs complex tasks and project work. Work is typically not routine and requires troubleshooting and analysis. Mentors or guides less experienced staff.

FLSA Category

Non-Exempt

Work Location

On Campus

Compensation

$19.50 - $22.00

Application Materials

When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.

Curriculum Vitae or Resume

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [e-mail]. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.