Real-Time Transit Dispatcher

Zūm Services, Inc.; Oakland, Northern (CA, KY); Hybrid; USD 48,000 - 51,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Holidays

Wellness

Vacation

Job summary

Zūm Services, Inc. in Oakland seeks a detail-oriented Dispatch/Driver Scheduler to direct and monitor daily driver assignments, schedule vehicles, and ensure every route is covered on time with clear communication to drivers.

You will respond to emergencies, coordinate repairs, relay route changes to stakeholders, uphold dispatch procedures, and maintain route records while delivering professional, customer-focused service.

Qualifications

• High School diploma or equivalent.
• Excellent verbal and written communication.
• Strong data entry skills with high accuracy.
• Proficient in Word, Excel, Outlook.
• Ability to prioritize and manage multiple tasks.

Responsibilities

• Direct and monitor daily driver assignments and vehicle scheduling.
• Communicate routing details to drivers for proper execution.
• Assist drivers with routing directions and special services when required.
• Handle disciplinary actions for policy violations when needed.
• Respond to emergencies and coordinate repairs; reassign buses and drivers as needed.
• Maintain route records and notify stakeholders of changes.

Skills

Communication skills

Data entry

Organizational skills

Prioritization

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Zūm Services, Inc. in Oakland seeks a detail-oriented Dispatch/Driver Scheduler to direct and monitor daily driver assignments, schedule vehicles, and ensure every route is covered on time with clear communication to drivers.

You will respond to emergencies, coordinate repairs, relay route changes to stakeholders, uphold dispatch procedures, and maintain route records while delivering professional, customer-focused service.