School Transit Dispatcher - Real-Time Ops & Safety

Zum; San Francisco (CA); On-site; USD 55,000 - 59,000; Full time

Job summary

Zūm, based in San Francisco, seeks an experienced Dispatcher to lead daily transportation operations at our SF location. You will coordinate drivers, routes, and vehicle assignments, ensure on-time service, and maintain clear communication with schools, families, and internal teams.

You’ll troubleshoot issues in real time and keep stakeholders informed throughout the day. Ideal candidates thrive under pressure, excel at multitasking, and bring strong communication and organizational skills.

Qualifications

• High school diploma or equivalent; proficient with Microsoft 365 or G Suite.
• Experience in high-pressure, time-sensitive operations in fast-paced environments.
• Leadership or supervisory experience in similar settings is preferred.

Responsibilities

• Direct and monitor daily assignments, schedule drivers, and ensure on-time routes.
• Coordinate with maintenance for vehicle service and repairs.
• Provide real-time support and communicate with schools, families, and staff.

Skills

Communication skills

Leadership experience

Time management

Education

High school diploma or equivalent

Tools

Microsoft 365 / G Suite

Job description

Zūm, based in San Francisco, seeks an experienced Dispatcher to lead daily transportation operations at our SF location. You will coordinate drivers, routes, and vehicle assignments, ensure on-time service, and maintain clear communication with schools, families, and internal teams.

You’ll troubleshoot issues in real time and keep stakeholders informed throughout the day. Ideal candidates thrive under pressure, excel at multitasking, and bring strong communication and organizational skills.