School Transport Dispatcher, Real-Time Ops Lead

Zūm; Seattle (WA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan

Holidays & Vacation

Job summary

Zūm is seeking a Dispatcher in Seattle to lead daily transportation operations and act as the central communications hub. You will coordinate drivers, vehicles, and routes, ensuring safe, on-time school transportation and continuous service with districts and families.

You will thrive under pressure, manage multiple tasks, and keep teams informed while handling route changes, emergencies, and routine updates to ensure reliable student mobility.

Qualifications

• High school diploma or equivalent.
• Proficiency with Microsoft Office or Google Workspace.

Responsibilities

• Direct and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activities.
• Communicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignments.
• Coordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery.

Skills

Oral communication

Written communication

Problem solving under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

Zūm is seeking a Dispatcher in Seattle to lead daily transportation operations and act as the central communications hub. You will coordinate drivers, vehicles, and routes, ensuring safe, on-time school transportation and continuous service with districts and families.

You will thrive under pressure, manage multiple tasks, and keep teams informed while handling route changes, emergencies, and routine updates to ensure reliable student mobility.