School Transit Dispatcher - Real-Time Ops Lead

Z; Philadelphia (Philadelphia County); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Holidays

Wellness Programs

Vacation

Job summary

Zūm in Philadelphia, PA is seeking an experienced Dispatcher to lead daily transportation operations. You will coordinate drivers, routes, and vehicles, handle emergencies, and maintain real-time communication with schools, families, and internal teams to ensure safe, on-time student transportation.

Ideal candidates bring calm under pressure, strong multitasking ability, and excellent written and oral communication skills.

Qualifications

• Excellent oral and written communication skills.
• Experience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services).
• Ability to juggle multiple tasks and stay organized under pressure.

Responsibilities

• Direct and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activities.
• Communicate all relevant details of driving assignments to drivers and assist with routing directions and special service assignments.
• Coordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery.

Skills

Communication skills

Operations leadership

Education

High school diploma or equivalent

Tools

MS Office

Google Workspace

Job description

Zūm in Philadelphia, PA is seeking an experienced Dispatcher to lead daily transportation operations. You will coordinate drivers, routes, and vehicles, handle emergencies, and maintain real-time communication with schools, families, and internal teams to ensure safe, on-time student transportation.

Ideal candidates bring calm under pressure, strong multitasking ability, and excellent written and oral communication skills.