Lead School Transportation Dispatcher – Real-Time Ops

Zum Services, Inc; Seattle (WA); Presencial; USD 48.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Holidays

Wellness program

Vacation

Descripción de la vacante

Zūm Services, Inc. in Seattle is seeking an experienced Dispatcher to lead daily transportation operations and act as the communication hub for drivers, schools, and families.

You will manage route assignments, coordinate with maintenance for vehicle readiness, and respond to incidents to keep service on track. Ideal candidates will thrive in fast-paced environments, possess strong communication skills, and ensure safety and on-time performance for every student ride.

Formación

• High school diploma or equivalent is required.
• Proficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.).
• Experience in high-pressure, time-sensitive operations (transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments).

Responsabilidades

• Direct and monitor daily assignments, schedule drivers, and assign vehicles to ensure route coverage and on-time completion of all driver activities.
• Respond to emergency calls and coordinate the emergency response network; notify stakeholders of route changes, emergencies, and disruptions; provide real-time support to drivers.
• Maintain route documentation and records to ensure accuracy and compliance with district and state requirements; track activities and incidents for reporting.

Conocimientos

High-pressure operations

G Suite / Microsoft Office

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

G Suite

Descripción del empleo

Zūm Services, Inc. in Seattle is seeking an experienced Dispatcher to lead daily transportation operations and act as the communication hub for drivers, schools, and families.

You will manage route assignments, coordinate with maintenance for vehicle readiness, and respond to incidents to keep service on track. Ideal candidates will thrive in fast-paced environments, possess strong communication skills, and ensure safety and on-time performance for every student ride.