Real Estate SaaS Onboarding & Implementation Lead

INTEGRATION APPLIANCE, INC.; New York (NY); Sur place; USD 100 000 - 140 000; Plein temps

Avantages offerts par ce poste

Free lunches

Fully stocked kitchens

Wellness program

Flexible time off

Family-building support

Volunteer time off

Résumé du poste

Intapp is seeking an Implementation Consultant to own the client onboarding journey from kickoff through go-live, translating complex real estate processes into a working Intapp Properties configuration. You will manage stakeholder expectations, coordinate data migration, and deliver training to ensure a successful launch.

You will collaborate with product and engineering to influence the roadmap, leveraging 2+ years of real estate or proptech experience and strong client-facing communication to

Qualifications

• 2+ years in real estate development / finance, software implementation, solutions consulting, or client onboarding.
• Working knowledge of real estate workflows: land acquisition, due diligence, entitlement, development budgets, investment committee approvals, or asset management.
• Experience configuring SaaS platforms (CRM, deal management, or project management systems).
• Strong project management instincts and ability to move multiple onboardings.
• Clear, confident communication with audiences from analysts to executives.
• Consultative mindset: question why before building and push back with best practices when needed.

Responsabilités

• Manage the overall client onboarding journey — plan kickoff, discovery, configuration, testing, training, and go-live, keeping stakeholders aligned on scope and timeline.
• Own and manage the client relationship — serve as the primary point of contact and drive adoption beyond launch.
• Configure the client’s system of record based on industry best practices — objects, fields, calculations, approval workflows, reporting, and folder structures.
• Translate bespoke real estate processes into the platform — model each client’s unique acquisition, development, and investment workflows.
• Lead discovery and requirements sessions to document current-state processes, data sources, and approval chains.
• Coordinate data migration and integrations with client teams and internal engineering.
• Deliver training and enablement so client teams are self-sufficient at go-live.
• Feed client insight back to product and engineering to shape the roadmap.

Description du poste

Intapp is seeking an Implementation Consultant to own the client onboarding journey from kickoff through go-live, translating complex real estate processes into a working Intapp Properties configuration. You will manage stakeholder expectations, coordinate data migration, and deliver training to ensure a successful launch.

You will collaborate with product and engineering to influence the roadmap, leveraging 2+ years of real estate or proptech experience and strong client-facing communication to