Senior Technical Delivery Lead for SaaS Solutions

INTEGRATION APPLIANCE, INC.; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Intapp is seeking a Principal Technical Consultant to lead the technical delivery of Intapp solutions, acting as the design authority and trusted advisor to clients. You will partner with the Principal Consultant to drive architecture, integration management, and client enablement across multiple engagements.

The role requires extensive experience in SaaS professional services, hands-on integration expertise, and strong communication with both technical and non-technical stakeholders.

Qualifications

• 10–12 years in a technical implementation leadership role within SaaS Professional Services.
• Proficiency in web services (SOAP & REST), SQL, and Boomi platform integration services.
• Strong understanding of iterative development methodologies.
• Experience leading business process reviews, design reviews, and client change management.
• Bachelor's degree in a technical field or equivalent experience.
• Exceptional communicator able to translate technical concepts for non-technical stakeholders.
• Organized, adaptable, and able to manage multiple concurrent projects.
• Emotionally intelligent team player with strong written, verbal, and interpersonal skills.
• Analytical, goal-oriented, and committed to continuous learning.

Responsibilities

• Serve as the technical design authority for Intapp solutions throughout implementation.
• Partner with the Principal Consultant to lead functional and technical solution design.
• Act as trusted advisor and SME for all technical aspects of software delivery.
• Lead technical requirements gathering, data mapping workshops, and architectural design.
• Manage and triage design/configuration issues in JIRA; plan sprints and assign tasks.
• Guide clients toward industry-leading practices.
• Provide technical administration training and support change management with clients.
• Translate scoping and design decisions into actionable JIRA items and mentor engineers.
• Create and maintain centralized implementation and training collateral for delivery teams.
• Collaborate with Engagement Managers, Principal Consultants, and Solution Engineers to deliver within scope and budget.
• Partner with Product, Support, Customer Success, and Professional Services to improve offerings.
• Support Sales in scoping solutions to new and current clients.

Skills

Technical leadership

Web services (SOAP/REST)

SQL

Boomi integration

Agile methodologies

JIRA

Client enablement

Communication

Data mapping

Solution design

Education

Bachelor's degree in a technical field

Tools

Boomi

JIRA

MS Office (Word, Excel, PowerPoint, Visio)

Job description

Intapp is seeking a Principal Technical Consultant to lead the technical delivery of Intapp solutions, acting as the design authority and trusted advisor to clients. You will partner with the Principal Consultant to drive architecture, integration management, and client enablement across multiple engagements.

The role requires extensive experience in SaaS professional services, hands-on integration expertise, and strong communication with both technical and non-technical stakeholders.