Real Estate Office Operations Leader

P.J. MORGAN INVESTMENTS, INC.; Omaha (NE); On-site; USD 55,000 - 85,000; Full time

Job summary

PJ Morgan Investments, Inc. is seeking an Office Operations Manager in Omaha, Nebraska. The role involves leading the office, supervising direct reports, coordinating with the VP of Operations, and ensuring efficient day-to-day operations in a fast-paced real estate services firm.

You will manage hiring, onboarding, training, internal communications, IT liaison, and events, while maintaining calendars, documents, and workflows to support a high-quality client experience.

Qualifications

• Must have excellent interpersonal and customer service skills.
• Ability to maintain confidentiality, sensitivity and professionalism.
• Strong written and verbal communication, organization and multi-tasking abilities.
• Proficient problem solving and analytical thinking; familiar with office equipment.

Responsibilities

• Lead and manage direct reports; day-to-day task management; training; performance reviews; procedural changes.
• Assist in hiring for the department; recruit top talent as a priority.
• Manage and update company documents and how-to guides.
• Weekly meetings with VP of Operations to plan workflow and delegate work.
• Annual department and team goal planning.
• Direct training classes; coordinate schedule and CE/CAT approvals.
• Coordinate with marketing to track campaigns and adapt strategies.
• Oversee hiring, terminations, postings, interviews, and onboarding.
• Manage internal communications, events calendar, and related tasks.
• Liaison with IT for software implementation and training.
• General office maintenance and presence at company events.

Skills

Interpersonal skills

Customer service

Confidentiality

Communication

Organizational skills

Multitasking

Problem solving

Analytical skills

Time management

Self-discipline

Lifelong learning

Microsoft 365

Team player

Job description

PJ Morgan Investments, Inc. is seeking an Office Operations Manager in Omaha, Nebraska. The role involves leading the office, supervising direct reports, coordinating with the VP of Operations, and ensuring efficient day-to-day operations in a fast-paced real estate services firm.

You will manage hiring, onboarding, training, internal communications, IT liaison, and events, while maintaining calendars, documents, and workflows to support a high-quality client experience.