Office Operations Manager

P.J. MORGAN INVESTMENTS, INC.; Omaha (NE); On-site; USD 55,000 - 85,000; Full time

Job summary

PJ Morgan Investments, Inc. is seeking an Office Operations Manager in Omaha, Nebraska. The role involves leading the office, supervising direct reports, coordinating with the VP of Operations, and ensuring efficient day-to-day operations in a fast-paced real estate services firm.

You will manage hiring, onboarding, training, internal communications, IT liaison, and events, while maintaining calendars, documents, and workflows to support a high-quality client experience.

Qualifications

• Must have excellent interpersonal and customer service skills.
• Ability to maintain confidentiality, sensitivity and professionalism.
• Strong written and verbal communication, organization and multi-tasking abilities.
• Proficient problem solving and analytical thinking; familiar with office equipment.

Responsibilities

• Lead and manage direct reports; day-to-day task management; training; performance reviews; procedural changes.
• Assist in hiring for the department; recruit top talent as a priority.
• Manage and update company documents and how-to guides.
• Weekly meetings with VP of Operations to plan workflow and delegate work.
• Annual department and team goal planning.
• Direct training classes; coordinate schedule and CE/CAT approvals.
• Coordinate with marketing to track campaigns and adapt strategies.
• Oversee hiring, terminations, postings, interviews, and onboarding.
• Manage internal communications, events calendar, and related tasks.
• Liaison with IT for software implementation and training.
• General office maintenance and presence at company events.

Skills

Interpersonal skills

Customer service

Confidentiality

Communication

Organizational skills

Multitasking

Problem solving

Analytical skills

Time management

Self-discipline

Lifelong learning

Microsoft 365

Team player

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Operations Manager

Full Time Omaha, NE, US

Job Title: Office Operations Manager

Schedule: Monday-Friday 8am-5pm

Report to: Vice President of Operations

About Us

At PJ Morgan Real Estate, we believe in more than just real estate—we believe in making a lasting impact. Our guiding philosophy shapes every interaction, our mission drives us to deliver exceptional service, and our vision keeps us focused on the future. Together, these principles define who we are, how we serve, and why we’re committed to being With You For Life—every step of the way.

Guiding Philosophy

With You for Life

All Things Real Estate

Mission Statement

We empower people to achieve their real estate goals by delivering exceptional service, expert guidance, and personal experiences that build lasting value within our community.

Vision Statement

To leave a lasting mark on the community by providing meaningful real estate experiences.

Core Values

Welcome and Lead Change

Be Optimistic In The Hard Times and Humble In The Best

Think Like a Business, Act Like a Family

Cultivate Lifelong Relationships

Enrich The Community We Love and Live In

What We Have For You:

As a rapidly growing, full-service real estate firm, we offer services in commercial property management, residential property management, association management, commercial sales & leasing, residential home sales, and business sales. Your exposure to All Things Real Estate will give you a broad understanding of a dynamic, multi-entity business and the opportunity to make a true impact at the leadership level.

The Scope of Work

• Lead/manage/accountability of direct reports which includes but not limited to, day to day task management, training for each role, cross training for each role, approval of time of requests, performance reviews, process and procedure changes and implementation.
• Assist in the hiring process for your department. Keeping recruiting and searching for top talent a priority.
• Manage and update all company/office documents as needed, to include how to guides for office/company operations.
• Meet with Vice President of Operations weekly to discuss workflow, task planning for the week, month, quarter and year and then delegate work to team accordingly.
• Annual department goal planning and annual goal planning with your team.
• Direct/lead You- niversity or other training classes as assigned. Produce annual schedule, coordinate with all teachers and ensure all classes are CE and/or CAT approved.
• You will work directly with the company marketing team to ensure all marketing efforts are being followed and tracked by your team to include new concepts as well as current.
• Oversee all company hiring and terminations, job postings, interviews and on boarding of new hires.
• Manage internal company communications to include calendar, company events scheduling and internal related tasks for events.
• Liaison and overall management of IT, to include any company software implementation and training.
• General office maintenance.
• Be present and active in all company events.

The Ideal Candidate

• Must have excellent interpersonal skills, a positive attitude and a customer service spirit
• Ability to maintain confidentiality, sensitivity and professionalism
• Above average written and oral communication, organizational and multi-tasking skills
• Proficient problem solving and analytical skillsHas working knowledge of office equipment such as printers, mail meters, fax machine, etc.
• Exhibits excellent time management skills and attention to detail
• Self-disciplined and motivated to achieve
• Makes continuous learning a priority
• Shows up every day ready to be the best version of themselves and contribute to the team!
• Familiarity with Microsoft 365