Real Estate Agent Success & Office Support

Socket.dev; Mentor (OH); On-site; USD 28,000 - 38,000; Part time

Job summary

Socket.dev is seeking an Agent Services Coordinator to support real estate agents and clients while managing office operations. You will be the primary contact, greeting customers and ensuring a welcoming environment, with duties spanning onboarding, training, marketing support, and administrative tasks.

The role emphasizes strong communication, organization, and the ability to learn new systems quickly, contributing to a smooth office and excellent customer service.

Qualifications

• High school diploma or equivalent; college preferred.
• Proficiency with Microsoft Office and Google Suite.
• Experience with Adobe InDesign.

Responsibilities

• Greet customers and act as the face of the company, presenting a professional image.
• Open/close procedures and prepare the office for business daily.
• Train new agents on our technology and systems, and assist onboarding.
• Support marketing resources for agents, including print and social media content.
• Coordinate with Accounting and Relocation as needed; maintain rosters and CE due dates.
• Process listings and deals in Google Sheets, handling confidential information.
• Audit files and escrow instructions; monitor title/lender status updates.
• Order supplies, manage voicemail, and maintain the kitchen and office area.
• Assist agents to embody servant leadership and support team objectives.

Skills

Professional demeanor

Warm personality

Multi-tasking

Independent work

Quick learner

Customer service

Organizational skills

Computer skills

Real estate tech training

Education

High school diploma

MS Office & Google Suite

Adobe InDesign

Job description

Socket.dev is seeking an Agent Services Coordinator to support real estate agents and clients while managing office operations. You will be the primary contact, greeting customers and ensuring a welcoming environment, with duties spanning onboarding, training, marketing support, and administrative tasks.

The role emphasizes strong communication, organization, and the ability to learn new systems quickly, contributing to a smooth office and excellent customer service.