Office Support & Guest Experience Coordinator

RedKey Realty Leaders; St. Louis (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

RedKey Realty Leaders is seeking a part-time Office Support Coordinator to create a welcoming, organized environment for agents, staff and clients. This office-based role provides day-to-day administrative support and helps connect agents to company resources and technology.

The successful candidate will work closely with the Branch Manager and Office Administrator to keep the office running smoothly and professionally, and to support onboarding and events.

Qualifications

• Friendly, accessible first point of contact for in-office agents.
• Ability to answer routine questions about resources, forms, and services.
• Basic support for company technology platforms and resources.
• Experience with printing, scanning, and conference room tech is a plus.
• Willingness to help agents adopt RedKey systems and processes.
• Support onboarding activities and transitions for agents.

Responsibilities

• Agent Support: Serve as friendly first contact for agents in-office.
• Agent Support: Assist agents with questions on resources, forms, office equipment, and services.
• Agent Support: Provide basic support for company technology platforms and connect agents to resources.
• Agent Support: Assist with printing, scanning, and conference room tech.
• Office Operations: Maintain a professional, organized, welcoming office.
• Office Operations: Monitor conference rooms, kitchens, and common spaces.
• Office Operations: Maintain office supply inventory and replenishment.
• Office Operations: Assist with mail, deliveries, signage, keys, and routine office tasks.
• Office Operations: Identify facility, maintenance, or tech concerns and report them.
• Administrative Support: Provide general admin support to Branch Manager and Office Admin.
• Administrative Support: Assist with data entry, filing, calendars, and meetings.
• Administrative Support: Support meeting prep and company events.
• Administrative Support: Maintain directories and internal resources.
• Administrative Support: Contribute to company projects and initiatives.
• Client & Guest Experience: Welcome clients, agents, vendors, and guests.
• Client & Guest Experience: Ensure meeting spaces are prepared for appointments.
• Client & Guest Experience: Deliver professional, service-oriented experiences.
• Client & Guest Experience: Direct guests to the appropriate resource.
• Company Collaboration: Collaborate with Branch Manager and staff for consistent support.
• Company Collaboration: Maintain knowledge of programs, policies, resources.
• Company Collaboration: Communicate recurring needs and improvement opportunities.
• Company Collaboration: Provide coverage for other RedKey offices when needed.
• Company Collaboration: Participate in staff meetings and trainings.
• Position Expectations: Be dependable, approachable, resourceful, and proactive.
• Position Expectations: Balance routine duties with changing priorities; escalate when needed.

Job description

RedKey Realty Leaders is seeking a part-time Office Support Coordinator to create a welcoming, organized environment for agents, staff and clients. This office-based role provides day-to-day administrative support and helps connect agents to company resources and technology.

The successful candidate will work closely with the Branch Manager and Office Administrator to keep the office running smoothly and professionally, and to support onboarding and events.