Real Estate Office Coordinator — Onboarding & Support

HomeServices of America; San Jose (CA); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with employer match

Paid Vacation (PTO)

Dental

Vision

Life Insurance

HSA

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America in San Jose, CA is seeking a detail-oriented Office Administrator to support real estate agents and branch staff. The role serves as the contact point for agents and helps maintain office operations, communications, and service quality.

You will handle onboarding and offboarding, rosters, and basic IT setup, manage accounts payable/receivable, and coordinate social media for the office. A friendly, proactive attitude and strong organizational skills are essential.

Qualifications

• High school diploma or equivalent; secondary education preferred.
• Three years clerical or administrative experience.
• Knowledge of real estate business.
• Strong verbal and written communication skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Strong organizational skills, accuracy/quality, detail-oriented.
• Strong interpersonal skills, customer service focus and team orientation.
• Effective analytical and problem-solving skills.

Responsibilities

• Perform daily branch office operations such as answering phones, greeting visitors, maintaining office; distributing mail and supplies; sending emails.
• Assist agents daily with general inquiries and basic IT setup (printers, Wi-Fi); escalate to other departments for complex issues.
• Manage onboarding and offboarding processes for agents including logins to Intero tools.
• Maintain and update office rosters, spreadsheets, and website information (photo, contact info).
• Manage social media postings for the office (news, events, holidays).
• Process accounts payable and receivable, including agent billings.
• Perform additional responsibilities as requested by corporate or other departments.
• Provide Tier 1 support and guidance to agents on Intero platforms and technology.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Attention to detail

Problem solving

Education

High school diploma or equivalent

Job description

HomeServices of America in San Jose, CA is seeking a detail-oriented Office Administrator to support real estate agents and branch staff. The role serves as the contact point for agents and helps maintain office operations, communications, and service quality.

You will handle onboarding and offboarding, rosters, and basic IT setup, manage accounts payable/receivable, and coordinate social media for the office. A friendly, proactive attitude and strong organizational skills are essential.