Ready-Mix Dispatcher: Real-Time Scheduling & Dispatch

Knife River - MT; Boise (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Knife River in Boise, Idaho is seeking a Dispatcher/Order Taker to receive, assign, schedule, and communicate work orders to ready-mix drivers, ensuring timely completion of operations and projects. You will work with dispatching systems to maximize production, delivery efficiency, and service.

Responsibilities include recording and dispatching orders, data entry with high accuracy, verifying order specs, and coordinating with drivers and supervisors to optimize schedules.

Qualifications

• Experience dispatching orders and handling data entry with accuracy.
• Ability to read and interpret schedules, specs, and delivery data.
• Strong communication with drivers, supervisors, and customers.

Responsibilities

• Receive, record, and dispatch orders to approved customers.
• Operate the Command Data System and perform direct data entry with absolute accuracy.
• Verify specification compliance of all dispatched orders.
• Monitor cycle times, weather, demand, production, and delivery status; adjust assignments for efficiency.
• Communicate professionally with drivers, production supervisors, and clients to maximize service.
• Assist with assigning orders to plants and scheduling production for delivery efficiency.
• Complete dispatching and delivery documentation and reports; forward orders and sales information as required.
• Coordinate delivery-drivers' activities and trucking assignments with management.
• Answer routine questions from customers concerning delivery, credit, invoicing, and accounts.
• Regular and predictable attendance at assigned times is required.

Skills

Dispatcher operations

Order processing

Data entry accuracy

Written and verbal communication

Analytical thinking

Team collaboration

Attention to detail

Tools

Excel

Word

PowerPoint

Outlook

Command Data System

Job description

Knife River in Boise, Idaho is seeking a Dispatcher/Order Taker to receive, assign, schedule, and communicate work orders to ready-mix drivers, ensuring timely completion of operations and projects. You will work with dispatching systems to maximize production, delivery efficiency, and service.

Responsibilities include recording and dispatching orders, data entry with high accuracy, verifying order specs, and coordinating with drivers and supervisors to optimize schedules.