Precision Ready-Mix Dispatcher: Master Scheduling & Delivery

Knife River; Boise (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Knife River Corporation is seeking a Dispatcher/Order Taker to receive, assign, schedule, and communicate work orders to ready mix drivers, ensuring timely completion of operations and projects.

The role involves using dispatch systems to maximize production, delivery efficiency, and service, while maintaining accuracy in data entry and compliance with specifications. Strong communication and multitasking are essential in this team-driven environment.

Qualifications

• Must be at least 18 years of age or older.
• Must have a current and valid driver’s license.
• Willingness to travel and work nights and weekends when necessary.
• Ability to understand and follow verbal and written instructions.

Responsibilities

• Receive, record, and dispatch orders to approved customers.
• Operate the Command Data System and perform direct data entry with accuracy.
• Verify specification compliance of all dispatched orders.
• Monitor cycle times, weather, demand graphs, production and delivery status; adjust assignments for efficiency.
• Communicate with drivers, production supervisors, and clients to maximize service and efficiency.
• Assist with assigning orders to plants and scheduling production to maximize delivery efficiency.
• Complete dispatching and delivery documentation and reports; forward orders and sales information as required.
• Coordinate delivery-drivers’ activities with the Production Manager and Production Specialist.
• Answer routine questions from customers concerning delivery, credit, invoicing, and accounts balances.

Skills

Excel

Verbal communication

Written communication

Data entry

Analytical skills

Problem solving

Deadline-driven

Reading specs

Teamwork

Tools

Command Data System

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Knife River Corporation is seeking a Dispatcher/Order Taker to receive, assign, schedule, and communicate work orders to ready mix drivers, ensuring timely completion of operations and projects.

The role involves using dispatch systems to maximize production, delivery efficiency, and service, while maintaining accuracy in data entry and compliance with specifications. Strong communication and multitasking are essential in this team-driven environment.