Dispatch & Logistics Supervisor - Ready-Mix

at Staker & Parson Companies in; Meridian (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base pay

Comprehensive medical/dental benefits

Group retirement savings program

Health and wellness programs

Inclusive culture and internal growth

Job summary

Idaho Materials & Construction, a CRH Company, is seeking a Ready-Mix Dispatch Manager for the Treasure Valley area. The role leads dispatch operations, coordinates deliveries, and analyzes freight costs across locations to ensure timely, accurate service.

Responsibilities include scheduling, driver supervision, carrier liaison, and enforcing DOT regulations while coordinating with sales and customers on delivery changes.

Qualifications

• High school diploma or GED preferred.
• Management and/or supervisory training.
• Solid understanding of industry regulations.
• 2+ years' experience in customer service or dispatch operations.
• Strong negotiation skills, analytical and problem-solving ability.
• Good time management and ability to multi-task.
• Basic knowledge of accounting, purchasing, sales, marketing, or related field.
• Strong organizational, communication and people skills.

Responsibilities

• Maintain and review master dispatch/delivery schedule.
• Supervise and evaluate all dispatch operations, assigned personnel and company drivers.
• Hire and discipline company drivers.
• Perform daily logistics planning for all locations.
• Ensure drivers' hours are within DOT regulations.
• Ensure adequate staffing and scheduling of dispatchers and drivers.
• Ensure select carriers respond to daily customer service requirements.
• Oversee processing of pick lists and ship tickets.
• Communicate with sales force and customers on delivery changes or challenges.
• Manage and analyze the cost of transportation expenses.
• Implement company policy programs and understand Government rules.
• Coordinate multiple destination loads in a timely manner.
• Oversee load planning process with transportation management system.
• Investigate billing/ticketing issues for accounting department.
• Keep current with changes in fuel surcharges.
• Coordinate repairs and safety issues with fleet manager.
• Other duties as needed.

Skills

Excel/Office

Attention to detail

Teamwork

Time management

Communication skills

Maps reading

Problem solving

Customer service

Education

High school diploma or GED

Management/supervisory training

Industry regulations knowledge

2+ years dispatch/customer service

Tools

Driver's License

Job description

Idaho Materials & Construction, a CRH Company, is seeking a Ready-Mix Dispatch Manager for the Treasure Valley area. The role leads dispatch operations, coordinates deliveries, and analyzes freight costs across locations to ensure timely, accurate service.

Responsibilities include scheduling, driver supervision, carrier liaison, and enforcing DOT regulations while coordinating with sales and customers on delivery changes.