Ready Mix DISPATCHER

Knife River - MT; Boise (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Knife River in Boise, Idaho is seeking a Dispatcher/Order Taker to receive, assign, schedule, and communicate work orders to ready-mix drivers, ensuring timely completion of operations and projects. You will work with dispatching systems to maximize production, delivery efficiency, and service.

Responsibilities include recording and dispatching orders, data entry with high accuracy, verifying order specs, and coordinating with drivers and supervisors to optimize schedules.

Qualifications

• Experience dispatching orders and handling data entry with accuracy.
• Ability to read and interpret schedules, specs, and delivery data.
• Strong communication with drivers, supervisors, and customers.

Responsibilities

• Receive, record, and dispatch orders to approved customers.
• Operate the Command Data System and perform direct data entry with absolute accuracy.
• Verify specification compliance of all dispatched orders.
• Monitor cycle times, weather, demand, production, and delivery status; adjust assignments for efficiency.
• Communicate professionally with drivers, production supervisors, and clients to maximize service.
• Assist with assigning orders to plants and scheduling production for delivery efficiency.
• Complete dispatching and delivery documentation and reports; forward orders and sales information as required.
• Coordinate delivery-drivers' activities and trucking assignments with management.
• Answer routine questions from customers concerning delivery, credit, invoicing, and accounts.
• Regular and predictable attendance at assigned times is required.

Skills

Dispatcher operations

Order processing

Data entry accuracy

Written and verbal communication

Analytical thinking

Team collaboration

Attention to detail

Tools

Excel

Word

PowerPoint

Outlook

Command Data System

Job description

Job Summary

The Dispatcher/Order Taker position is responsible for receiving, assigning, scheduling, and communicating work orders to ready mix drivers to ensure that operations and projects are completed in a timely manner. This position will work with the dispatching systems to maximize production, delivery efficiency, and service.

Responsibilities

• Receive, record, and dispatch orders to approved customers.
• Operate the Command Data System and perform direct data entry with absolute accuracy.
• Verify specification compliance of all dispatched orders.
• Closely monitor cycle times, weather, demand graphs, production, and delivery status, scheduled "will calls", and related data; adjust assignments to insure production and delivery efficiency.
• Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service and production and delivery efficiency.
• Assist with assigning orders to plants and scheduling production to maximize delivery efficiency.
• Complete dispatching and delivery documentation and reports. Forward all orders and sales information as required.
• Coordinate delivery-drivers' activities and trucking assignments in cooperation with the Production Manager and Production Specialist.
• Answer routine questions from customers concerning delivery, credit, invoicing, and accounts' balances.
• Other duties as may be assigned.
• Regular and predictable attendance at assigned times is required.

Knowledge, Skills, and Abilities

• Ability to understand and follow verbal and written instructions.
• Strong computer skills and proficiency with Microsoft products (Excel, Word, Power Point, Outlook).
• Ability to understand, interpret, and use construction specifications and concrete mix designs.
• General knowledge of the properties, characteristics, and performance of concrete mixes, its components, additives, and raw materials.
• Ability to read, write, and accurately perform basic mathematical functions including adding, subtracting, multiplication and division.
• Ability to analyze issues independently.
• Ability to perform under deadline pressure.
• Ability to effectively communicate verbally and in writing.
• Strong analytical and problem‑solving skills.
• Must possess knowledge of Company policies and procedures, including safety.
• Must consistently produce and efficient, accurate work product.

Minimum Qualifications

• Must be at least 18 years in age or older.
• Must have a current and valid driver's license.
• Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times.
• Must pass post‑offer employment drug testing, medical exams, and physical agilities testing.
• Willingness to work in a team environment and assist co-workers and/or supervisors with other duties as required.
• Must be willing to travel and work away from home when required.
• Must be willing to work nights and weekends when necessary.
• Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA.

How to Apply

To be considered for this position, candidates must complete and submit an employment application at www.kniferiver.net.

If unable to apply online, mail completed application to:
5450 W. Gowen Road
Boise, ID 83709

Equal Opportunity

Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law. Subject to pre‑employment drug testing and background check.

Veterans

At Knife River, we are committed to helping our military transition to civilian life. We are constantly looking to add veterans to our workforce and want to make the transition as smooth as possible. There are many jobs within the military that are transferable to our Ready‑Mix dispatcher position:

Air Force:
- Pavements and Construction Equipment Helper
- Pavements and Construction Equipment Apprentice
- Pavements and Construction Equipment Journeyman
- Pavements and Construction Equipment Craftsman

Army:
- M48/M60 Tank Driver
- Armor Reconnaissance Vehicle Driver
- XM1 Tank Driver
- Turbine Engine Driven Generator Repairer

Marines:
- Engineer Equipment Operator

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.