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Triumph Consultants Ltd; North Carolina; On-site; USD 22,000 - 26,000; Full time

Job summary

Triumph Consultants Ltd is seeking a Receptionist/Clerical Officer to support the team in Durham on a 2–3 month assignment. The role involves front-facing duties, welcoming visitors, and handling general administration.

You will balance reception tasks with basic finance procedures, minute taking, and filing, contributing to a smooth running of the office while supporting customers and colleagues.

Qualifications

• 1-2 years of reception experience.
• GCSEs A-C including English or NVQ Level 2.
• Able to take minutes and manage finance procedures.
• Experience with administrative duties and filing.
• Able to handle customer enquiries professionally.

Responsibilities

• Create a welcoming environment for customers.
• Respond efficiently to telephone, email, social media and face-to-face enquiries.
• Help customers access information and support, both digitally and in person.
• Signpost and support customers to appropriate services, including local voluntary and community organisations.
• Schedule appointments as required.
• Maintain accurate manual and electronic filing systems.
• Support petty cash and card payment processes.
• Process incoming and outgoing correspondence.
• Assist with organising meetings, including papers, schedules and room bookings.
• Attend meetings and take minutes when required.
• Report and resolve issues relating to IT, office equipment and building repairs.

Skills

Reception experience

Minute taking

Administrative duties

Filing

Customer service

Education

GCSEs including English

NVQ Level 2 in related subject

Job description

Triumph Consultants client is looking for a Receptionist/Clerical Officer to join their team. The role involves front facing receptionist role, assisting with visitors along with general administration duties. Contract is for 2-3 months in Durham, DL16 6JQ

Receptionist/Clerical Officer

Pay Rate: £12.85 per hour PAYE

This opening assignment is for 2-3 months

Key requirements:

• Minimum 1-2 years previous experience reception environment
• Minimum of 4 GCSEs (Graded A-C) including English Language or Literature or NVQ Level 2 in a related subject or equivalent
• Minute Taking
• Financial procedures, petty cash etc.
• Experience of providing a range of administrative duties
• Experience of maintaining both electronic and manual filing systems

Key responsibilities to include:

• Create a welcoming environment for customers.
• Respond efficiently and courteously to telephone, email, social media and face-to-face enquiries.
• Help customers access information and support, both digitally and in person.
• Signpost and support customers to appropriate services, including local voluntary and community organisations.
• Schedule appointments as required.
• Maintain accurate manual and electronic filing systems.
• Support petty cash and card payment processes.
• Process incoming and outgoing correspondence.
• Assist with organising meetings, including papers, schedules and room bookings.
• Attend meetings and take minutes when required.
• Report and resolve issues relating to IT, office equipment and building repairs.

Job Ref: 530330

Anticipated Length of Assignment:Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.