Front Office Specialist

Bee Talent Solutions; Durham (NC); On-site; USD 28,929 - 29,508; Part time

Job summary

A professional services firm is seeking a positive and energetic Workplace Concierge in Durham, NC, to create a welcoming environment for visitors. This mid-senior level position requires strong organizational skills, a background in office or reception work, and proficiency with both Microsoft Office and Google Suite. Responsibilities include managing visitor interactions, assisting with daily office tasks, and maintaining security protocols. The role is contract-based with an hourly pay range of $21.00/hr to $21.42/hr.

Qualifications

• 2+ years of office or reception experience.
• Proficient in Microsoft Office and Google Suite.
• Strong sense of urgency and efficiency in completing work.

Responsibilities

• Assist the Workplace department with daily tasks.
• Greet, welcome, and direct visitors.
• Maintain lobby and reception area.

Skills

Office or reception experience

Proficient with Microsoft Office and Google Suite

Strong interpersonal and communication skills

Ability to maintain composure under pressure

Time management

Customer service skills

Job description

Our client is seeking a positive, warm, and energetic Workplace Concierge to support our team. As a Workplace Concierge in our Durham office, you will have the responsibility for making a great first impression on behalf of our client. In this role, you will report to the regional Director of Workplace and be part of the overall Workplace Team.

Base pay range

$21.00/hr - $21.42/hr

Responsibilities

• Assist the Workplace department with daily activities including but not limited to printing desk nameplates, ordering office supplies, maintaining and updating files and documents, submitting service requests.
• Manage visitors by greeting, welcoming, and directing them appropriately and notifying company personnel of visitor arrival. Ensure a positive visitor experience.
• Process guest and visitor badge requests by following procedures, monitoring logbooks and confirming identification.
• Maintain lobby and reception area to promote a welcoming and professional environment.
• Field, direct and answer questions from employees.
• Sign for package/parcel deliveries as they arrive.
• Maintain office security by working closely with building security personnel and being prepared for emergencies.
• Send out local email communications to local staff as needed.
• Support onsite events with catering, logistics, and set‑up.

Requirements

• 2+ years office or reception experience.
• Proficient with Microsoft Office and Google Suite.
• Ability to successfully operate in a very fast‑paced, high‑tech environment and interact effectively with all levels of the organization.
• Must be able to maintain composure under pressure and manage unforeseen situations.
• Strong sense of urgency and efficiency in completing work.
• Demonstrated ability to build trust, relationship build and maintain confidentiality.
• Ability to take direction and wear many hats in a team environment with a warm, engaging and professional demeanor.
• Expeditious, timely, reliable, and courteous service to customer needs.
• Strong interpersonal and communication skills.
• Fun, creative, outgoing, professional and positive.
• Ability to work onsite daily.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Administrative and Other

Industries

Software Development, IT Services and IT Consulting, and IT System Custom Software Development