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Dimensions; Colchester (VT); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Overtime pay

Flexible shift patterns

30 days annual leave

Career progression

Salary advance scheme (up to 50%)

Staff discounts

Life assurance and pension

Industry leading training

DBS paid for

Job summary

Dimensions leads a role where you empower people to grow, coaching fellow staff and delivering person-centred support across five homes in Colchester. You will be a trusted role model, balancing hands-on care with team development and continuous improvement.

As Lead Support Worker, you’ll set personalised goals, guide colleagues, and ensure the highest standards of service while aligning with Dimensions' values and regulatory requirements.

Qualifications

• Lead with empathy and confidence to support and guide others.
• Strong communication skills and ability to give constructive feedback.
• Build trusting relationships with families, colleagues and people we support.
• Willingness to work weekends/bank holidays and adapt to changing shifts.

Responsibilities

• Lead and mentor support workers to deliver person-centred care.
• Provide high-quality, practical support across daily routines and activities.
• Collaborate with local management to drive team performance and reviews.
• Cover five homes in Colchester and support across various shifts.

Skills

Leadership

Empathy

Communication

Reliability

Tools

Driving licence

Job description

Lead Support Worker

Bring your passion, leadership and heart to a role where your impact truly counts. As a Lead Support Worker, you'll help others grow—both the people we support and the colleagues you'll coach along the way. With the support of your locality management team, you'll empower others to achieve meaningful goals, build independence and create positive change every single day.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

Company: Dimensions

Salary: £27,394.63 to £27,394.63 a year

Hours: Full-time

Location: Colchester, CO3 9EU

Working pattern: On-site

Job type: Permanent

Posting date: 26 Aug 2026

Closing date: 24 Sept 2026

Role details

• Full time - 37.5 hours per week
• £14.01 per hour
• Full UK driving licence with own car essential.

About the role

As a Lead Support Worker, you'll play a vital role in ensuring the people we support receive high-quality, person-centred support. Working closely with your Locality Manager and Assistant Locality Manager, you'll be supported in your role while becoming a trusted role model for your colleagues. This position offers a rewarding blend of hands on support and leadership, giving you the opportunity to make a real difference every day.

No two days will be the same. You'll support individuals to build their independence, develop new skills and make meaningful choices about their lives. Using approaches such as Activate and Active Support, you'll help set and achieve personalised goals, recognising opportunities for growth in everyday moments. You'll also provide practical support with daily routines, including personal care, medication, meal preparation, shopping and maintaining a comfortable home environment, always ensuring individuals feel respected and in control of their support.

Alongside your direct support responsibilities, you'll play a key role in developing your team. You'll coach and mentor support workers, share best practice, provide thoughtful feedback and help foster a positive, inclusive team culture. You'll contribute to support reviews, drive continuous improvement and ensure all practices align with Dimensions' values, policies and regulatory standards. Building strong relationships with families, circles of support and colleagues will be central to your success.

Flexibility is essential in this role. As a Lead Support Worker, you'll work across all five homes in the Colchester area, covering a range of shifts including weekends and bank holidays. This role may also be recognised in other organisations as a Senior Support Worker position.

About you

• Lead with empathy, confidence and a genuine desire to help people live the lives they choose.
• Communicate clearly, offer constructive feedback, and naturally lead by example.
• Build strong, trusting relationships with families, colleagues and the people we support.
• Are open to learning, willing to try new approaches and committed to good, consistent practice.
• Appreciate being part of a team where everyone's ideas and contributions matter.
• Reliability, adaptability and flexibility, including working weekends and bank holidays when needed.
• The ability to stay calm under pressure and make thoughtful decisions.
• Motivation to help people build independence and confidence, whether they are colleagues or the people we support.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

We welcome you

We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.

As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.

As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Proud member of the Disability Confident employer scheme

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.