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British Garden Centres; Chilton (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Staff parking

Staff discount

Job summary

British Garden Centres in Chilton, WI is seeking a Restaurant Manager with proven experience running a high-quality guest-focused operation. You will lead a hands-on team, promote excellent customer service and oversee kitchen activities as needed.

You must be enthusiastic, able to work weekends, and capable of developing the business through proactive teamwork and clear communication. A passion for guest experience is essential, with strong leadership to inspire staff daily.

Qualifications

• Experience at management level.
• Must be able to demonstrate a passion for Guest Service.
• Will manage, lead, inspire and develop an amazing team.
• Must be able to work weekends.

Responsibilities

• Oversee staff and ensure the operation runs smoothly.
• Handle escalated customer queries and grievances.
• Promote excellent customer service across the restaurant.
• Assist with kitchen work as needed and maintain high quality standards.

Skills

Leadership

Customer service

Team management

Communication

Weekend availability

Job description

We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service.

You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.

The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.

Must be able to work weekends.

Experience at management level. Must be able to demonstrate a passion for Guest Service.

As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.

Will include Kitchen work, must have cooking experience, must have 2 years manager experience,

What we Offer:

Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.