General Manager

The Feinstein Group; Town of Florida (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

The Feinstein Group is seeking an experienced Restaurant General Manager to lead day-to-day restaurant operations in Town of Florida, NY. You will ensure exceptional guest experiences, manage staff, and drive profitability through strong leadership and operational excellence.

You will recruit and train teams, oversee menus and food quality, and execute marketing strategies to boost sales while maintaining high standards of service and hospitality.

Qualifications

• 5+ years of experience as a high-volume Restaurant General Manager or similar role.
• 5+ years of experience in customer service management.
• Extensive food and wine knowledge.
• Proficient with restaurant management software and computer tools.
• Strong leadership and people skills.

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest services and ensure guest satisfaction.
• Recruit, train, and develop staff; oversee scheduling and shifts.
• Develop menus and oversee food quality.
• Plan and execute marketing strategies to grow the business.
• Manage costs, inventory, and waste to maintain profitability.
• Foster a positive, productive work environment.

Skills

Customer service management

Leadership

Communication

Time management

Problem-solving

Education

Culinary school diploma or BS degree in Business Administration

Tools

Restaurant management software

Computer literacy

Job description

Benefits

• Bonus based on performance


• Company parties


• Competitive salary


• Dental insurance


• Employee discounts


• Free food & snacks


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES

• Manage and oversee the entire restaurant operation


• Deliver exceptional guest services


• Ensuring guest satisfaction


• Plan new and update existing menus


• Plan and develop the overall restaurant marketing strategy


• Manage restaurant’s tech stack.


• Respond efficiently to customer questions and complaints


• Organize and supervise shifts


• Manage and lead staff


• Develop hourly and salary staff


• Hire new employees


• Terminate employees when necessary


• Training and evaluate staff performance


• Manage food cost, forecast requirements, and maintain inventory


• Manage restaurant supplies including smallwares


• Control costs and minimize waste


• Create and nurture a positive working environment


• Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS

• Ideally, 5+ years of experience as a high volume Restaurant General Manager or similar role


• Ideally, 5+ years of experience customer service management


• Extensive food and wine knowledge


• Computer literacy


• Familiarity with restaurant management software


• Experience in event planning


• Strong leadership, motivational and people skills


• Good financial management skills


• Critical thinker and problem-solving skills


• Team player


• Good time-management skills
  
• Great interpersonal and communication skill s


• Culinary school diploma or BS degree in Business Administration