Assistant Manager

Ramirez Hospitality Group; Castle Rock (CO); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

Ramirez Hospitality Group in Colorado is seeking an experienced Restaurant General Manager to lead our team and ensure every guest has an exceptional experience.

You will oversee daily operations, mentor staff, plan menus, execute marketing strategies, manage food cost, and uphold high service standards in a busy restaurant setting.

Qualifications

• 5+ years of experience as a Restaurant General Manager or similar role.
• Strong leadership and people management skills.
• Excellent communication and customer service mindset.
• Experience in menu planning, marketing strategy, and cost control.

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest services and ensure guest satisfaction.
• Plan and update menus and develop marketing strategy.
• Recruit, hire, train, and develop staff; evaluate performance.
• Manage food cost, forecast requirements, and inventory.
• Lead shifts and ensure smooth daily operations.
• Respond to customer questions and handle complaints.

Skills

Restaurant leadership

Customer service management

Communication skills

People management

Budgeting and financials

Staff training

Event planning

Menu development

Time management

Education

Culinary school diploma

BS in Business Administration

Tools

Restaurant management software

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salary staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluate staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwaresControl costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS:

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role
• Ideally, 5+ years of experience customer service management
• Extensive food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill s
• Culinary school diploma or BS degree in Business Administration