Hands-On Restaurant GM - Lead Team & Guest Experience

British Garden Centres; Chilton (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Staff parking

Staff discount

Job summary

British Garden Centres in Chilton, WI is seeking a Restaurant Manager with proven experience running a high-quality guest-focused operation. You will lead a hands-on team, promote excellent customer service and oversee kitchen activities as needed.

You must be enthusiastic, able to work weekends, and capable of developing the business through proactive teamwork and clear communication. A passion for guest experience is essential, with strong leadership to inspire staff daily.

Qualifications

• Experience at management level.
• Must be able to demonstrate a passion for Guest Service.
• Will manage, lead, inspire and develop an amazing team.
• Must be able to work weekends.

Responsibilities

• Oversee staff and ensure the operation runs smoothly.
• Handle escalated customer queries and grievances.
• Promote excellent customer service across the restaurant.
• Assist with kitchen work as needed and maintain high quality standards.

Skills

Leadership

Customer service

Team management

Communication

Weekend availability

Job description

British Garden Centres in Chilton, WI is seeking a Restaurant Manager with proven experience running a high-quality guest-focused operation. You will lead a hands-on team, promote excellent customer service and oversee kitchen activities as needed.

You must be enthusiastic, able to work weekends, and capable of developing the business through proactive teamwork and clear communication. A passion for guest experience is essential, with strong leadership to inspire staff daily.