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Churchill Group; Braintree (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employee Ownership

33 days holiday

Maternity and paternity leave

GP access 24/7

Volunteer days

Exclusive perks and discounts

Ongoing training and development

Wellbeing & Inclusion

Recognition and rewards

Job summary

Churchill Group is seeking an enthusiastic Outbound Telesales Coordinator to join our Business Development team in Massachusetts. You will drive new business development through proactive outbound calls and nurturing relationships with prospects.

The role focuses on generating leads, setting appointments, and achieving sales targets while maintaining CRM records and collaborating with the sales team to maximise opportunities.

Qualifications

• Previous telesales/outbound calling experience.
• Strong communication and listening skills.
• Able to work to targets and deadlines.

Responsibilities

• Make outbound calls to prospective and existing customers and build relationships.
• Identify new sales opportunities and generate qualified leads.
• Arrange appointments and follow up on sales opportunities.
• Maintain accurate customer records in the CRM system.
• Work toward call, lead generation and sales targets.
• Coordinate with the wider sales team to maximise opportunities.

Skills

Outbound calling

CRM systems

Customer communication

Target orientation

Tools

CRM software

Job description

We are looking for an enthusiastic, driven and organised

Outbound Telesales Coordinator to come and join our growing

Business Development team, working for one of the

You’ll play a key role in

generating new business and

developing relationships with prospective customers through

proactive outbound calling. This is a great opportunity for someone who enjoys speaking to people, is confident on the phone and thrives in a target-driven environment.

As an

Outbound Telesales Coordinator

you will:

• Make outbound calls to prospective and existing customers, building strong relationships and understanding their needs.
• Identify new sales opportunities and generate qualified leads, providing a professional and positive customer experience at every interaction.
• Arrange appointments and follow up on sales opportunities.
• Maintain accurate and up-to-date customer records on our CRM system.
• Work towards agreed call, lead generation and sales targets.
• Coordinate closely with the wider sales team to maximise opportunities.

Outbound Telesales Coordinator

you will have the following expertise and attributes:

• Confident, friendly and professional on the telephone.
• Comfortable making a high volume of outbound calls.
• Persuasive without being pushy, with excellent communication skills.
• Motivated by targets and achieving results.
• Organised, reliable and able to manage follow-ups effectively.
• A good listener who can quickly understand customer requirements.
• Comfortable using CRM systems and basic computer applications.
• Positive, resilient and able to handle objections professionally.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – You are part of our success!
• 33 days holiday (including bank holidays)
• Maternity and paternity leave support
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) is required for this role.

Keywords:

TelesalesTelesales CoordinatorOutbound SalesOutbound Call Centre