RDT&E Tech Support Specialist: IT & Network Ops

AERMOR; Panama City (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

A technology support services company is seeking an RDT&E Technical Support Specialist in Panama City Beach, FL. This full-time role involves providing vital technical support for RDT&E laboratories, including troubleshooting hardware, managing IT inventory, and ensuring compliance with security protocols. The ideal candidate will have a minimum of 3 years of experience and SEC+ certification, alongside proficiency in a wide range of operating systems and software applications. This position offers a great opportunity for those looking to grow their technical support expertise in a dynamic environment.

Qualifications

• 3 years of experience in technical support.
• Proficiency in using Microsoft Windows and server environments.
• Experience with IT inventory management.

Responsibilities

• Install, configure, and troubleshoot RDT&E hardware and software.
• Provide Tier 1 helpdesk support for users.
• Track and manage IT inventory for NSWC PCD.

Skills

Troubleshooting skills

Proficiency in Microsoft Windows

Experience with Linux

Knowledge of Microsoft Office

Experience with ITSM tools like ServiceNow

Education

SEC+ certification or equivalent

Tools

Microsoft SharePoint

Alloy Navigator

Job description

A technology support services company is seeking an RDT&E Technical Support Specialist in Panama City Beach, FL. This full-time role involves providing vital technical support for RDT&E laboratories, including troubleshooting hardware, managing IT inventory, and ensuring compliance with security protocols. The ideal candidate will have a minimum of 3 years of experience and SEC+ certification, alongside proficiency in a wide range of operating systems and software applications. This position offers a great opportunity for those looking to grow their technical support expertise in a dynamic environment.