Systems Technician III - Enterprise IT Support

General Dynamics Information Technology, Inc.; Panama City (FL); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team

Paid education and certifications

Cutting-edge technology

Paid vacation and holidays

Job summary

General Dynamics Information Technology, Inc. in Panama City Beach, Florida, is seeking a Systems Technician III to install, maintain and troubleshoot information systems and related hardware in a fast-paced enterprise IT environment.

You will provide end-user support, mentor junior technicians, and collaborate with project teams. A High School diploma with 5+ years or an Associate's with 3+ years of related experience is required. This onsite role is based in Panama City, FL.

Qualifications

• Education: High School diploma and 5+ years of directly related experience OR Associates Degree and 3+ years of directly related experience
• Experience: Must have experience supporting end-user computing and customer support
• Strong written and oral communication skills

Responsibilities

• Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
• Monitors and responds to hardware and software problems using various testing tools.
• Installs and configures applications software and related hardware (desktops, servers, peripherals).
• Provides software and system troubleshooting and support.
• Provides technical support and training to end-users
• Mentors less-experienced technicians
• Maintains current knowledge of relevant technology (desktop support)
• Participates in special projects as required

Skills

Computer Systems

Customer Service

Troubleshooting

Education

High School diploma + 5+ years

Associates Degree + 3+ years

Tools

Microsoft Windows OS

Microsoft Office

Desktop support tools

Job description

General Dynamics Information Technology, Inc. in Panama City Beach, Florida, is seeking a Systems Technician III to install, maintain and troubleshoot information systems and related hardware in a fast-paced enterprise IT environment.

You will provide end-user support, mentor junior technicians, and collaborate with project teams. A High School diploma with 5+ years or an Associate's with 3+ years of related experience is required. This onsite role is based in Panama City, FL.