RCS Associate - Ball Cancer Center

IU Health; Muncie (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

IU Health's Ball Cancer Center in Indiana is seeking a Revenue Cycle Specialist focused on patient registration and scheduling. This onsite role supports the front desk and patient flow, with 8-hour day shifts from 8:30am to 5:00pm, no weekends.

You will build strong relationships with clinical teams, handle financial clearance, and provide reliable customer service while meeting productivity and quality standards.

Qualifications

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.

Responsibilities

• Register patients for appointments and procedures.
• Schedule appointments and coordinate patient flow.
• Build strong relationships with Ball Cancer Center Clinic, Outpatient Infusion, and Ball Cancer Center Infusion.
• Demonstrate compassion and provide excellent customer service.
• Multi-task across registration, scheduling, and financial clearance.

Skills

Registration

Scheduling

Teamwork

Compassion

Multi-tasking

Customer service

Job description

Overview

Days 8 hr shifts from 8:30a-5p, no weekends. Onsite at Ball Cancer Center.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Context & Purpose of Role:

Registration and Scheduling

Responsibilities of Role:

• Registration
• Scheduling
• Teamwork
• Compassion
• Multi-tasking
• Build strong relationships with Ball Cancer Center Clinic, Outpatient Infusion, and Ball Cancer Center Infusion

Other Requirements:

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.