RCS Associate

IU Health; Muncie (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

IU Health is seeking a check-in registrar for the Jackson St Medical Office Building. Core duties include patient check-in, registration, insurance verification, and financial counseling, with a focus on accurate revenue cycle support. Hours are Monday–Friday, 8:15am–4:45pm, with no weekends or holidays.

The role emphasizes interpersonal communication, teamwork, initiative, and adherence to productivity and quality standards to support patient flow and financial clearance processes.

Qualifications

• Experience in hospital or physician Revenue Cycle preferred.
• Knowledge of patient registration and financial clearance.
• Strong interpersonal and problem-solving skills.
• Excellent written and verbal communication abilities.
• Ability to work in a team and maintain collaborative relationships.
• Ability to take initiative and meet objectives.

Responsibilities

• Handle scheduling, registration, and insurance verification.
• Perform prior-authorization and financial counseling/solutions.
• Process cashiering and release of information tasks.
• Provide high-quality customer service and meet productivity/quality standards.

Skills

Interpersonal skills

Communication skills

Team player

Problem solving

Initiative

Job description

Overview

This is a check-in registrar position at Jackson St Medical Office Building. Hours are M-F 8:15a-4:45p. No Weekends and Holidays.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.