RCS Associate

IU Health; Monticello (IN); On-site; USD 36,000 - 52,000; Full time

Job summary

IU Health is seeking a Revenue Cycle Customer Service professional to deliver patient-facing services within Revenue Cycle System Services. The role includes scheduling, registration, insurance verification and prior-authorization to support financial clearance.

You will provide financial counseling, cashiering and release of information while upholding productivity, quality, and service standards in a hospital environment. This onsite role requires strong communication and teamwork.

Qualifications

• Experience in hospital or physician Revenue Cycle preferred.
• Knowledge of patient registration and financial clearance.
• Strong interpersonal and problem-solving abilities.
• Effective written and verbal communication skills.
• Ability to work within a team and build collaborative relationships.
• Ability to take initiative and meet objectives.

Responsibilities

• Deliver customer-facing services within Revenue Cycle System Services.
• Assist with scheduling, registration, insurance verification, prior-authorization and financial counseling.
• Handled cashiering, release of information and general customer service tasks.

Skills

Customer service

Interpersonal skills

Problem solving

Communication skills

Team collaboration

Initiative

Education

High school diploma or equivalent

Job description

Overview

Onsite at White Memorial Hospital: 6p-6a

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.