RCS Associate

Indiana University Health; Bloomington (IN); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Indiana University Health is seeking a Patient Access professional for Revenue Cycle System Services. This hybrid role combines remote work with occasional on-site sessions at a Revenue Cycle Campus, handling scheduling, registration, insurance verification, prior-authorizations and financial counseling for patients.

Day shifts run 7:00am–7:00pm Monday–Friday and 8:00am–12:00pm Saturdays. One year of hospital Revenue Cycle experience is strongly preferred; strong interpersonal, communication,

Qualifications

• At least 1 year of experience in hospital or physician Revenue Cycle.
• Knowledge of patient registration and financial clearance.
• Strong interpersonal and problem-solving abilities.
• Excellent written and verbal communication.
• Ability to work in a team and meet objectives.

Responsibilities

• Schedule appointments and registrations for patient flow.
• Perform insurance verification and prior-authorizations.
• Provide financial counseling and patient solutions.
• Handle cashiering and release of information.
• Deliver high-quality scheduling and positive patient experiences.

Skills

Interpersonal skills

Problem solving

Communication skills

Team player

Initiative

Job description

Overview

Hybrid, primarily remote with occasional onsite requirements at a Revenue Cycle Campus (e.g., training, quarterly in-person meetings).

Day shifts ranging from 7:00am–7:00pm Monday–Friday and 8:00am–12:00pm on Saturdays.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Overview

Hybrid, primarily remote with occasional onsite requirements at a Revenue Cycle Campus (e.g., training, quarterly in-person meetings).

Day shifts ranging from 7:00am–7:00pm Monday–Friday and 8:00am–12:00pm on Saturdays.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Responsible for delivering high-quality scheduling outcomes and exceptional patient experiences within Revenue Cycle System Patient Access Centers.

Includes scheduling, handling patient inquiries, registration, insurance verification, financial counseling/individual solutions, and customer service.

At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.