RCS Associate - Ball Cancer Center

Indiana University Health; Muncie (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Indiana University Health is seeking a customer-facing Revenue Cycle Systems Services representative for onsite work at Ball Cancer Center. The role includes registration, scheduling, insurance verification, prior-authorization, financial counseling, cashiering, and release of information to support efficient patient intake.

Ideal candidates have at least one year of hospital Revenue Cycle experience and demonstrate teamwork, compassion, multi-tasking, and strong communication to collaborate

Qualifications

• Registration and scheduling of patients within Revenue Cycle.
• Strong interpersonal and problem solving skills.
• Excellent written and verbal communication, teamwork and initiative.

Responsibilities

• Registration
• Scheduling
• Teamwork
• Compassion
• Multi-tasking
• Build strong relationships with Ball Cancer Center Clinic, Outpatient Infusion, and Ball Cancer Center Infusion

Skills

Registration

Scheduling

Teamwork

Compassion

Multi-tasking

Relationship building

Job description

Overview

Days 8 hr shifts from 8:30a-5p, no weekends. Onsite at Ball Cancer Center.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Overview

Days 8 hr shifts from 8:30a-5p, no weekends. Onsite at Ball Cancer Center.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Context & Purpose of Role:

Registration and Scheduling

Responsibilities of Role:

• Registration
• Scheduling
• Teamwork
• Compassion
• Multi-tasking
• Build strong relationships with Ball Cancer Center Clinic, Outpatient Infusion, and Ball Cancer Center Infusion

Other Requirements:

At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.