Rare Disease Neurology KAM — Southeast (Remote)

Amgen; Oregon; Hybrid; USD 173,000 - 234,000; Full time

Job summary

Amgen is seeking a Rare Disease Key Account Manager for the Southeast region to reduce diagnosis time and improve patient access by partnering with health systems, infusion centers, and specialty clinics. You will diagnose barriers, develop account plans, and lead contracting and reimbursement efforts to ensure therapy readiness and ongoing patient care.

The role involves strong cross-functional collaboration, field execution, and education to optimize site-of-care workflows and access to Rare

Qualifications

• Doctorate degree and 2 years of sales experience and/or related account management experience
• Master’s degree and 4 years of sales experience and/or related account management experience
• Bachelor’s degree and 6 years of sales experience and/or related account management experience
• Associate’s degree and 10 years of sales experience and/or related account management experience
• High School diploma/GED and 12 years of sales experience and/or related account management experience
• Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care.
• Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments.
• Demonstrated knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations.
• Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care.
• Understanding of clinic operations and site-of-care decision drivers.
• Strong business acumen and ability to interpret account economics, reimbursement information, and performance data.
• Executive communication, problem solving, and influence skills across clinical and administrative stakeholders.
• Ability to manage competing priorities, operate independently, and execute through cross-functional teams.
• A patient-centered, compliant approach to customer engagement and solution development.

Responsibilities

• The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key stakeholders in targeted accounts through focus in the therapeutic areas that Amgen's Rare Disease products are indicated.
• The KAM diagnoses account-level barriers and executes targeted strategies that enable appropriate access to therapy, strengthen clinic readiness, optimize buy-and-bill operations, and support a reliable patient and customer experience across the rare disease treatment journey.
• Account Strategy & Enterprise Value: proactively assess barriers across accounts and develop plans aligned to priorities.
• Develop and execute account plans and identify Amgen portfolio objectives aligned to customer priorities.
• Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators.
• Translate account data and insights into opportunity hypotheses, action plans, and performance reviews of sites.
• Clinic Contracting & Access: serve as the commercial lead for contracting opportunities and support negotiation and execution.
• Identify and address barriers related to contracting, membership, ordering, distribution, formulary or pathway decisions, and product availability.
• Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues to support durable access solutions.
• Support account business reviews that assess contract performance, patient access, operational readiness, and opportunities.
• Buy-and-Bill Optimization & Site Enablement: evaluate workflows, including acquisition, inventory, verification, prior authorization, coding, billing, and financial risk points.
• Work with clinics to improve reimbursement readiness, inventory practices, ordering processes, and patient financial navigation.
• Engage sites of care through education, workflow support, and resources to initiate and maintain therapy.
• Help customers diagnose operational gaps delaying treatment and coordinate improvements.
• Cross-Functional Leadership & Insights: coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners.
• Provide timely field insights into customer needs, reimbursement trends, and barriers with matrix colleagues.
• Monitor account performance and adapt priorities to meet objectives in a compliant manner.
• Maintain accurate account plans and activity records.
• Lead matrix planning for priority initiatives with clear roles and timelines.
• Win

Job description

Amgen is seeking a Rare Disease Key Account Manager for the Southeast region to reduce diagnosis time and improve patient access by partnering with health systems, infusion centers, and specialty clinics. You will diagnose barriers, develop account plans, and lead contracting and reimbursement efforts to ensure therapy readiness and ongoing patient care.

The role involves strong cross-functional collaboration, field execution, and education to optimize site-of-care workflows and access to Rare