Rapid Emergency Medical Dispatcher – Coordinate Critical Responses

County Emergency Communications; South Saint Paul (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in South Saint Paul, MN is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS responses. You will verify locations, priorities, and provide protocol-based instructions while utilizing approved dispatch protocols.

A high school diploma or equivalent is commonly required; CPR certification may be required, and EMT/paramedic credentials are not universal requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

County Emergency Communications in South Saint Paul, MN is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS responses. You will verify locations, priorities, and provide protocol-based instructions while utilizing approved dispatch protocols.

A high school diploma or equivalent is commonly required; CPR certification may be required, and EMT/paramedic credentials are not universal requirements.