Rapid-Response Medical Dispatcher

County Emergency Communications; Ogilvie (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Ogilvie, MN is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather patient information, verify locations and access, and follow approved protocols to guide responders until help arrives.

Ideal candidates hold an Emergency Medical Dispatcher certification and a high school diploma, with CPR training commonly required. Shift schedules and overtime may apply as part of the role.

Qualifications

• Requires high school diploma or equivalent and EM Dispatcher certification.
• CPR certification or related training may be required; consult vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay information to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

EMS dispatch software

Job description

County Emergency Communications in Ogilvie, MN is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather patient information, verify locations and access, and follow approved protocols to guide responders until help arrives.

Ideal candidates hold an Emergency Medical Dispatcher certification and a high school diploma, with CPR training commonly required. Shift schedules and overtime may apply as part of the role.