Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; Saint Joseph (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Saint Joseph, MO is seeking Emergency Medical Dispatchers to join a fast-paced team coordinating urgent medical responses. You will receive emergency calls, verify location, confirm contact details, and apply protocol-based instructions.

A high school diploma or equivalent is commonly required; CPR certification may be needed. EMT or paramedic credentials are not universal; check the vacancy for exact qualifications and training opportunities.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Saint Joseph, MO is seeking Emergency Medical Dispatchers to join a fast-paced team coordinating urgent medical responses. You will receive emergency calls, verify location, confirm contact details, and apply protocol-based instructions.

A high school diploma or equivalent is commonly required; CPR certification may be needed. EMT or paramedic credentials are not universal; check the vacancy for exact qualifications and training opportunities.