Emergency Medical Dispatcher: Critical Calls & Rapid Response

Emergency Telecommunicator Services; Foreston (MN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Foreston, MN seeks dedicated Emergency Medical Dispatchers to gather patient and incident details, confirm locations, prioritize responses, and coordinate EMS resources using approved protocols.

Applicants typically need a high school diploma or equivalent; EMD certification and CPR may be required. The role may involve overnight and overtime shifts, with benefits varying by agency.

Qualifications

• Must have a high school diploma or equivalent.
• EMD certification and CPR may be required or preferred depending on vacancy.
• Ability to work with emergency protocols and maintain confidentiality.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Calm under pressure

Attention to detail

Multitasking

Education

High school diploma or equivalent

EMD certification (preferred)

Tools

EMD software/system

Job description

Emergency Telecommunicator Services in Foreston, MN seeks dedicated Emergency Medical Dispatchers to gather patient and incident details, confirm locations, prioritize responses, and coordinate EMS resources using approved protocols.

Applicants typically need a high school diploma or equivalent; EMD certification and CPR may be required. The role may involve overnight and overtime shifts, with benefits varying by agency.