Ramp Agent: Customer Service & Cargo Ops

Delta Airlines; Juneau (AK); Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

Competitive salaries

401(k) with company contributions up

Paid leave including vacation and time

Comprehensive health benefits

Career development opportunities

Job summary

Delta Air Lines is seeking a Customer Service Agent – Ramp Agent to join a new team focused on ensuring shipments arrive safely and on time. This entry-level role offers growth potential with hourly pay from $20 to $30, located in the USA.

Responsibilities include loading/unloading cargo, directing flights, and performing bag checks, while maintaining security and adhering to weather and safety conditions.

Qualifications

• Bachelor's Degree required or equivalent.
• Ability to work shifts of 20–40 hours per week, including afternoons, evenings, weekends and holidays.
• Physical fitness to lift up to 50 pounds and perform repetitive tasks.
• Comfortable working in a flight deck and in extreme weather conditions.

Responsibilities

• Shifts vary between 20 and 40 hours per week, including afternoons, evenings, weekends and holidays.
• Load and unload baggage, mail, and cargo to and from aircraft, coordinating flight connections from terminal to gate.
• Protect cargo and mail from damage, loss, and weather.
• Operate ground equipment safely and efficiently in crowded areas.
• Perform bag checks to ensure safe delivery to destinations.
• Maintain security in all processes and procedures.

Skills

Customer service

Teamwork

Education

Bachelor's Degree

Tools

Ground equipment operation

Job description

Delta Air Lines is seeking a Customer Service Agent – Ramp Agent to join a new team focused on ensuring shipments arrive safely and on time. This entry-level role offers growth potential with hourly pay from $20 to $30, located in the USA.

Responsibilities include loading/unloading cargo, directing flights, and performing bag checks, while maintaining security and adhering to weather and safety conditions.